Decree of the Government of the Russian Federation 354 p 56 2. VI

All conscious citizens are interested in the current rules for determining the amount of payments for public utilities currently installed.

Therefore, in accordance with the provisions of Decree 354, important significant nuances can be determined and certain answers can be given regarding the legality of certain actions.

Every citizen of the Russian Federation is considered a consumer of real public resources. The basis for the provision of such resources is an agreement concluded with public utilities.

In accordance with the Law under consideration, all citizens of the Russian Federation have the opportunity to exercise recalculation of payments for the provision of public services. The updated version and the additions developed to it provide comprehensive information for owners and ordinary users of residential premises regarding possible situations that arise. In legal relations, the state itself acts as a guarantor.

What is covered in this law

The signing of the Decree was carried out in June 2011. Similar to other existing legislative acts, this Decree does require the definition of several very significant amendments, which are formulated in permanent basis without specific reference to any period.

In accordance with the latest changes introduced, the general house needs of citizens for the supply of electricity are also considered in this regulatory act.

We suggest paying attention to changes relevant today:

In the decision in question clearly regulated approved norms of consumption and further payment for various resources by owners or ordinary users of residential premises. The updated version will provide clarifications in certain period, more specifically, when charging for a full-fledged package of services is carried out.

Decree No. 354 explains in detail not only rules of work and the procedure for depositing cash funds as payment for the services of territorial communal organizations and housing and communal services, but is also considered a specially developed project, the current provisions of which must be complied with. The procedure for fulfilling the conditions and additional documentation must be given in the annex to the resolution.

From September of the following year, planned distribution for a specific performer. Starting from 2016, citizens are exempted from the obligation to regularly provide readings of measuring instruments that record the consumption of a communal apartment. After making certain adjustments to the resolution under consideration, a simplified payment scheme for heat begins to operate.

If we consider question of community needs, then the current resolution indicates the scheme for revising the coefficients current rules for water supply. It also provides for a procedure for equipping systems that ensure the satisfaction of general house needs with measuring instruments. The President of the Russian Federation signed a decree, according to which the established tariffication should be reduced by about 10-15%, taking into account the specific region of residence.

IN heating billing issues residential premises this year, the established tariffs were adjusted. In this situation, citizens can count on a reduction in the cost of certain services by approximately 15%. On the provision of utilities, a new section has been added that describes the rules for supplying heat to apartment buildings. Starting from this year, the corresponding decision of the Government came into effect.

If general house needs are taken into account, then payment must be made in accordance with the current tariff plans. All comprehensive information on this issue can be obtained from the housing and communal services. If the electricity supply is interrupted for some time, a mandatory recalculation will be carried out in accordance with the established tariffs.

Responsibility of the parties

On performer Responsibility is assigned to domestic law in such situations:

If the contractor has violated the rules for providing sufficient quality services, the consumer can count on exemption from the need to pay for them. Also, the consumer in such a situation can claim a penalty to the extent stipulated legislative framework RF.

The performer may expect exemption from liability for the provided low-quality utilities in a situation where the deterioration occurred due to insurmountable circumstances or as a result of the actions of the consumer himself. The insurmountable obstacles are not related to the committed violations of obligations by the contractors of the approved contractor, the lack of the necessary funds to ensure the quality of the services provided.

Regardless of whether any contract was concluded between the performer and the consumer, compensation for damage as a result of the provision of insufficiently high-quality public services, it is still provided for by law. If a certain damage has been caused to the life or health of the consumer, compensation is provided for within the next 10 years from the date of provision of insufficiently high-quality service. Maximum term filing a lawsuit for the possibility of considering the fact of damage to the consumer is 3 years.

If the service provider causes damage to the health or property of the consumer for certain reasons, the latter must draw up an appropriate act in several copies (one for each party to the agreement, if one was signed). If the consumer, in order to restore the violated right through the fault of public utilities, has incurred certain expenses, he can count on their subsequent reimbursement.

Recalculation procedure

The recalculation of payments for certain utility services rendered during the period when the consumer was temporarily absent from the residential premises is carried out in the manner determined by the norms of domestic legislation.

For such services not applicable space heating.

Recalculation available in a situation where there are no metering devices in the living room, the installation of which is impossible for technical reasons. If it is not possible to confirm the absence of a real technical possibility of installing meters, or in a situation where faulty meters are not repaired in accordance with the prescribed instructions, the recalculation procedure will not be carried out. Utilities provided for general house needs are not subject to any recalculation in the absence of the consumer in the dwelling.

Recalculation of payments for the provided utilities is performed taking into account the number calendar days falling on the absence of a consumer in a residential area. The date of departure and arrival is not included in the total number of days of absence. The recalculation is traditionally performed by the contractor within the next 5 business days from the date of receipt of the notice from the consumer in the form of a signed application.

The quality of services provided by contractors must necessarily comply with the standards established by domestic legislation. If the consumer does not receive what he pays for, he has the right to demand compensation.

Recent Key Changes

Decree No. 354 regulates certain requirements for payment documentation, for example, invoices, receipts for paying rent.

The main change is the need strict indication of the size of ODN(general house needs) in certain places of the issued payment document.

The new rules also indicate the need for prior adoption of appropriate measures by the owner, who has a non-working measuring device. An act indicating that the meters are not functioning properly is drawn up in advance. The organization involved in the installation or repair of measuring devices can be chosen arbitrarily by the consumer of utilities. In the first days of each month, accruals are made in accordance with the indicators of the counters.

Here are the latest changes, introduced by the Government of the Russian Federation in Decree No. 354, which you should pay attention to:

All accruals for general house needs (water disposal, heating, electricity, cold and hot water) are now classified as housing and are included in the expense item for residential premises.
When calculating common house costs, a formula is now used that determines the balance between the readings of accounting common house and apartment devices. In the absence of meters installed on the house, the amount of general house deductions is determined based on the area of \u200b\u200bthe apartment and total amount areas of common property (calculated proportionally).
Standards have been introduced that should be applied when calculating general house expenses. After the start of their application, all excesses will be paid at the expense of the HOA or management companies.
If the owner of the apartment was temporarily absent, then the recalculation of energy costs will be carried out only if there are meters for gas and water in the room. Otherwise, the owner will need to document the fact of his absence, after which he will be recalculated.
If no one is registered in the apartment, then deductions for housing and communal services are calculated depending on the number of owners.

This legislation is described in the following video lecture:

The main document regulating legal relations in the field of housing and communal services, along with the Housing Code of the Russian Federation, are the Rules for the provision of public services to owners and users of premises of residential buildings and MKD. This Rules approved by Decree of the Government of the Russian Federation No. 354 dated May 6, 2011. The last changes to the document were made on February 23, 2019.

IN this review you will learn summary Rules for the provision of public services, you will find answers to the most interesting questions and you can download the full text of the Decree of the Government of the Russian Federation 354 of 05/06/2011 with the changes that are relevant for 2019.

Decree 354 with the latest changes of 2019 on utilities - basic concepts

The rules for the provision of public services regulate in detail the relationship between owners and users of residential premises with organizations that supply communal resources to MKD and service the premises of an apartment building. In particular, the Rules establish:

rights and obligations of performers and consumers of housing and communal services;
the procedure and conditions for concluding a contract for the provision of housing and communal services;
the procedure for carrying out measures to control the quality of public services;
the method of forming the cost of housing and communal services, both in the case of the presence of metering devices (meters), and in their absence;
recalculation rules utility bills both in a situation where no one uses the premises, and if the service provided is of poor quality. The most common example of the provision of a poor quality utility service is the lack of proper heating of batteries in winter and the low temperature of hot water in the tap;
the procedure for limiting and suspending the supply of public services;
responsibility of consumers and utility service providers for improper performance their duties.

The rules approved by Decree of the Government of the Russian Federation of May 6, 2011 No. 354 introduce and decipher the following concepts.

Intra-house engineering systems- mechanisms and engineering communications located on the land plot of an apartment building and inside the house, designed to supply utility resources from the central networks directly to the house. They are the common property of the owners of MKD.

In-house equipment- equipment that is intended for the consumption of utilities inside a residential or non-residential premises. This equipment is not part of the internal engineering systems.

Dmastery- a residential building or a part of it, together with outbuildings adjoining it - a bathhouse, a sauna, a garage, a swimming pool, a greenhouse, a chicken coop, etc.

ANDindividual metering device(counter)- a means of changing the volume of consumption of communal resources in residential or non-residential premises, as well as households. The most common meters are for water and electricity. IN Lately battery-powered heat meters are gaining popularity.

ANDperformer- a legal entity or an individual entrepreneur providing utility services to the consumer;

TOcollective (common house) metering device- a means of measuring the consumption of communal resources in the MKD.

TOcommunal services– activities to provide consumers with communal resources in order to create safe and favorable conditions exploitation of residential and non-residential premises in MKD, as well as households. Since April 1, 2017, municipal services include the management of municipal solid waste (MSW).

TOcommunal resources- these are used to provide housing and communal services to consumers:

cold water;
hot water;
Electric Energy;
thermal energy;
heat carrier in the form of hot water in open heat supply systems (hot water supply);
domestic gas in cylinders;
solid fuel in the presence of stove heating.

From April 1, 2017, wastewater is equated to communal resources, the discharge of which occurs through centralized networks of engineering and technical support (Decree 354 of the Government of the Russian Federation with latest changes 2017).

TOroom electric energy meter- a measuring instrument used to determine the volume of electricity consumption in one or more residential premises occupied by the consumer in a communal apartment;

Hliving quarters in an apartment building- these are premises that are not included in the common property of the MKD, are not residential. This is indicated in the design or technical documentation. Such premises include underground garages and parking lots, parking spaces, etc. (as amended, effective from January 1, 2017 - RF GD dated December 26, 2016 N 1498).

Hutility consumption standard- a quantitative indicator of the volume of consumption of a communal resource, approved in the prescribed manner by the authorities state power constituent entities of the Russian Federation and used to calculate the amount of payment for a utility service in the absence of metering devices and in other cases provided for by these Rules.

ABOUTcommon (apartment) metering device- a measuring instrument (a set of measuring instruments and additional equipment), used to determine the volume (quantity) of consumption of a communal resource in a communal apartment;

Pconsumer- the owner of premises in an apartment building, residential building, home ownership, as well as a person who, on another legal basis, uses premises in an apartment building, residential building, home ownership, consuming utilities;

Rdispenser- a device used in an apartment building equipped with a collective (general house) heat energy meter, and which allows you to determine the share of consumption of utility services for heating attributable to a separate residential or non-residential premises in which such devices are installed, in the total consumption of utility services for heating in all residential and non-residential premises in an apartment building in which distributors are installed;

Rresource supplying organization- a legal entity, regardless of the organizational and legal form, as well as an individual entrepreneur selling communal resources;

Ccentralized engineering networks- a set of pipelines, communications and other structures designed to supply communal resources to in-house engineering systems (outputs Wastewater from house engineering systems);

WITHthe degree of improvement of an apartment building or residential building- a qualitative characteristic of an apartment building or residential building, determined by the presence and composition of in-house engineering systems that ensure the provision of utility services to consumers of the types that can be provided using such in-house engineering systems.

Thus, the Rules operating on the basis of Decree of the Government of the Russian Federation 354 of 05/06/2011, as amended for 2019, concretize and expand the concepts that are given in the Housing Code of the Russian Federation only in general view. In particular, only such concepts as “residential premises” and “managing organization” are deciphered in the Housing Code of the Russian Federation.

Answers to interesting questions about Resolution 354

Let's talk about the most interesting issues for consumers of utility services that are resolved by the "Rules for the provision of housing and communal services." Naturally, they are associated with the formation of the cost of utilities and the ability to recalculate if these services were not provided or were of poor quality.

How is the cost of housing and communal services formed?

The procedure for calculating and paying utility bills is determined in accordance with Chapter VI Rules, (approved by Decree of the Government of the Russian Federation 354 of 05/06/2011, as amended in 2019). In particular, it states that:

behind billing period one calendar month is taken;
the cost of housing and communal services is formed by the contractor on the basis of tariffs established in the Russian Federation;
in a constituent entity of the Russian Federation, a decision may be made to establish a social norm for the consumption of electrical energy for a certain category of consumers - in this case, the cost of utilities is calculated based on this norm, paid at a reduced tariff;
tariffs can be set differentially: for each separate group consumers; by time of day - day / night;
the owner of the household pays not only for the communal resources that the house is supplied with, but also for the resources that are used to operate the outbuildings;
the amount of the payment for the utility service provided to the consumer in a residential area equipped with an individual or common (apartment) meter, with the exception of the payment for the utility service for heating, is determined based on the readings of such a meter for the billing period using a special formula 1 contained in the application No. 2 to the Rules;
in the absence of metering devices, the cost of utilities is calculated based on consumption standards in accordance with formulas 4 and 5 of Appendix No. 2 to the Rules;
payment for utility services for heating is carried out in one of two ways - during the heating period or evenly throughout the calendar year;
the method of payment for utility services for heating during the heating period is applied from the beginning of the heating period in the year following the year in which the state authority of the constituent entity of the Russian Federation decided to choose such a method, and the method of payment for utility services for heating evenly during the calendar year - from July 1 of the year following the year in which the public authority of the constituent entity of the Russian Federation decided to choose such a method;
the volume of thermal energy consumed in non-residential premises of MKD is determined either taking into account the readings of metering devices, or in case of their absence, according to the standards. The same applies to other communal resources that are spent on ODN;
in the absence of a centralized hot water supply and the use of heating equipment installed in a residential building, no payment for a utility service for hot water supply is charged;
if the residential premises are not equipped with utility meters, the cost is calculated according to the standards for each person living in this premises. It is stipulated that everyone who lives in this room for more than 5 days is taken into account.The contractor has the right to draw up an act on the establishment of the number of citizens temporarily residing in residential premises in order to calculate the cost of services. The cost is calculated proportionally, based on the number of days of residence of temporary consumers in this residential area;
the cost of housing and communal services is calculated according to the average monthly meter reading in the event of a meter failure or expiration of its service life - from the date or billing period when these events occurred, until the date when the metering of the communal resource was resumed, but not more than 3 billing periods in a row for residential premises and no more than 2 settlement periods in a row for non-residential premises;
the cost of the housing and communal services service is calculated according to the average monthly meter reading in the event that the consumer fails to provide meter readings, starting from the billing period for which no readings are provided up to the billing period (inclusive) for which the consumer provided the contractor with meter readings, but not more than 3 billing periods in a row;

More details about the features of the calculation of utilities can be found in the chapter VI Rules approved by Decree 354 with the latest amendments of 2019 “On the provision of public services…”

How to recalculate utility bills?

The basis for the recalculation of utilities is provided for in Decree of the Government of the Russian Federation of 05/06/2011 N 354. They are contained in different paragraphs of the Rules. Not in all cases we are talking about on recalculation in favor of the consumer. For example, paragraph 62 of the Rules refers to the recalculation in favor of the resource supplying organization, when the consumer interfered with the operation of the meters, distorted the readings, for example, using popular neodymium magnets. Here is a complete list of when recalculation is possible:

temporary absence of the consumer (more than 5 days, which is documented) in the occupied residential premises, where there is no technical possibility of installing metering devices (section 8 of the RF PP);
provision of public services inadequate quality and (or) with breaks exceeding the established duration (section 9 of the RF PP);
change in the method of payment for heating services (recalculation is made in the first quarter of the year following the year in which the method of payment was changed (clause 42 of the RF PP);
understatement of meter readings by the consumer, revealed by verification (clause 61 of the RF PP);
malfunction of the meter or damage to the seal after the verification period has expired (calculation is carried out according to the average monthly readings of the meter in accordance with clause 59 of the RF PP, and after the expiration of the period specified in clause 59 of clause 60 of the RF PP - using standards, and if the consumer provided readings such a meter, the contractor recalculates (sections 6.7 of the RF PP);
distortion of readings due to unauthorized interference in the operation of meters or connections (clause 62 of the RF PP);
use of residential premises by temporarily resident consumers in the absence of individual or apartment meters (see clauses 32, 56, 57 of the RF PP), while payment must be made by a permanently resident consumer

Open laying of unprotected insulated wires directly on the bases, on rollers, insulators, on cables and trays should be carried out:

1. At voltages above 42 V in rooms without increased danger and at voltages up to 42 V in any rooms - at a height of at least 2 m from the floor level or service platform.

2. At voltages above 42 V in areas with increased danger and especially dangerous - at a height of at least 2.5 m from the floor level or service platform.

These requirements do not apply to descents to switches, sockets, starting devices, shields, wall-mounted lamps.

IN industrial premises descents of unprotected wires to switches, sockets, devices, shields, etc. must be protected from mechanical influences up to a height of at least 1.5 m from the floor level or service platform.

In domestic premises industrial enterprises, in residential and public buildings, these slopes may not be protected from mechanical influences.

In rooms accessible only to specially trained personnel, the height of openly laid unprotected insulated wires is not standardized.

2.1.53

In crane spans, unprotected insulated wires should be laid at a height of at least 2.5 m from the level of the crane trolley platform (if the platform is located above the crane bridge deck) or from the crane bridge deck (if the deck is located above the trolley platform). If this is not possible, then protective devices must be provided to protect the personnel on the trolley and crane bridge from accidentally touching the wires. A protective device must be installed along the entire length of the wires or on the crane bridge itself within the location of the wires.

2.1.54

The height of the open laying of protected insulated wires, cables, as well as wires and cables in pipes, boxes with a degree of protection of at least IP20, in flexible metal hoses from the floor level or service platform is not standardized.

2.1.55

If unprotected insulated wires intersect with unprotected or protected insulated wires with a distance between the wires of less than 10 mm, then additional insulation must be applied to each unprotected wire at the intersection.

2.1.56

When crossing unprotected and protected wires and cables with pipelines, the clear distances between them must be at least 50 mm, and with pipelines containing flammable or flammable liquids and gases, at least 100 mm. If the distance from wires and cables to pipelines is less than 250 mm, wires and cables must be additionally protected from mechanical damage at a length of at least 250 mm on each side of the pipeline.

When crossing hot pipelines, wires and cables must be protected from high temperature or must be appropriate.

2.1.57

When laying in parallel, the distance from wires and cables to pipelines must be at least 100 mm, and to pipelines with flammable or flammable liquids and gases - at least 400 mm.

Wires and cables laid parallel to hot pipelines must be protected from high temperatures or must be of an appropriate design.

2.1.58

In places where wires and cables pass through walls, interfloor ceilings or exit to the outside, it is necessary to provide the possibility of changing the electrical wiring. To do this, the passage must be made in a pipe, duct, opening, etc. In order to prevent the penetration and accumulation of water and the spread of fire in places of passage through walls, ceilings or exits to the outside, gaps between wires, cables and a pipe (duct, opening etc.), as well as reserve pipes (ducts, openings, etc.) with an easily removed mass from fireproof material. The seal must allow replacement, additional laying of new wires and cables and ensure the fire resistance of the opening is not less than the fire resistance of the wall (ceiling).

2.1.59

When laying unprotected wires on insulating supports, the wires must be additionally insulated (for example, with an insulating pipe) at the points of passage through walls or ceilings. When these wires pass from one dry or wet room to another dry or wet room, all wires of one line can be laid in one insulating pipe.

When wires pass from a dry or damp room to a damp one, from one damp room to another damp one, or when wires exit a room to the outside, each wire must be laid in a separate insulating pipe. When exiting a dry or damp room into a damp or outside building, wire connections must be made in a dry or damp room.

2.1.60

On trays, supporting surfaces, cables, strings, strips and other supporting structures, it is allowed to lay wires and cables close to each other in bundles (groups) various shapes(for example, round, rectangular in several layers).

The wires and cables of each bundle must be fastened together.

2.1.61

In boxes, wires and cables are allowed to be laid in layers with an ordered and arbitrary (loose) mutual arrangement. The sum of cross sections of wires and cables, calculated according to their outer diameters, including insulation and outer sheaths, should not exceed: for deaf ducts 35% of the duct cross section in the light; for boxes with opening lids 40%.

2.1.62

Permissible long-term currents for wires and cables laid in bundles (groups) or in multilayers should be taken into account with reduction factors that take into account the number and location of conductors (cores) in the bundle, the number and relative position of bundles (layers), as well as the presence of unloaded conductors.

2.1.63

Pipes, boxes and flexible metal sleeves of electrical wiring must be laid in such a way that moisture cannot accumulate in them, including from the condensation of vapors contained in the air.

2.1.64

In dry, dust-free rooms, in which there are no vapors and gases that adversely affect the insulation and sheath of wires and cables, it is allowed to connect pipes, ducts and flexible metal hoses without sealing.

The connection of pipes, ducts and flexible metal hoses with each other, as well as with ducts, electrical equipment cases, etc., must be performed:

in rooms that contain vapors or gases that adversely affect the insulation or sheaths of wires and cables, in outdoor installations and in places where oil, water or emulsion can get into pipes, boxes and sleeves - with a seal; the boxes in these cases should be with solid walls and sealed with solid covers or deaf, split boxes - with seals at the split points, and flexible metal sleeves - sealed;

in dusty rooms - with sealing of joints and branches of pipes, sleeves and ducts to protect against dust.

2.1.65

Compound steel pipes and boxes used as grounding or zero protective conductors must comply with the requirements given in this chapter and Ch. 1.7.

Decree of the Government of the Russian Federation of 05/06/2011 N 354 (as amended on 05/22/2019) "On the provision of public services to owners and users of premises in apartment buildings and residential buildings" (together with the "Rules for the provision of public services ...

VI. The procedure for calculating and paying utility bills

36. The calculation of the amount of payment for utilities is carried out in the manner prescribed by these Rules, taking into account the specifics provided for by regulatory enactments that regulate the procedure for establishing and applying the social norm for the consumption of electrical energy (power), if in the subject Russian Federation a decision was made to establish such a social norm.

37. The billing period for paying utility bills is set equal to a calendar month.

38. The amount of payment for utilities is calculated according to the tariffs (prices) for consumers established by the resource supply organization in the manner determined by the legislation of the Russian Federation on state regulation prices (tariffs).

If a decision has been made in a constituent entity of the Russian Federation to establish a social norm for the consumption of electrical energy (capacity), the amount of payment for a utility service for electricity supply is calculated at prices (tariffs) for electrical energy (capacity) established for the population and categories of consumers equated to it in within and beyond such social norms.

In the case of establishing tariffs (prices) differentiated by groups of consumers, the amount of payment for utilities is calculated using the tariffs (prices) established for the relevant consumer group.

In the case of establishing surcharges to tariffs (prices), the amount of payment for utilities is calculated taking into account such surcharges.

In the case of establishing two-part tariffs (prices) for consumers, the calculation of the amount of payment for utilities is carried out at such tariffs (prices) as the sum of the fixed and variable components of the fee, calculated at each of the 2 established rates (constant and variable) of the two-part tariff (price) separately .

In the case of establishing two-component tariffs for hot water, the amount of payment for the utility service for hot water supply is calculated based on the sum of the cost of the component for cold water intended for heating in order to provide the utility service for hot water supply (or the component for the heat carrier, which is integral part tariff for hot water in open heat supply systems (hot water supply), and the cost of the component for thermal energy used for heating cold water in order to provide public services for hot water supply.

(see text in previous edition)

When establishing tariffs (prices) for consumers differentiated by time of day or other criteria reflecting the degree of use of communal resources, the amount of payment for utilities provided in a residential building is determined using such tariffs (prices) if the consumer has an individual, common (apartment) or room metering device that allows you to determine the volumes of communal resources consumed in the relevant premises differentiated by time of day or by other criteria that reflect the degree of use of communal resources.

(see text in previous edition)

When calculating the amount of payment for communal resources purchased by the contractor from a resource supplying organization in order to provide utility services to consumers, the tariffs (prices) of the resource supplying organization used in calculating the amount of payment for utilities for consumers are applied.

39. If, when calculating the amount of payment for a utility service, a two-part tariff (price) is subject to application, then the contractor, in order to calculate the constant component of the payment, is obliged to calculate, in accordance with Appendix No. 2, the number of units of that constant value for each residential or non-residential premises in an apartment building ( power, load, etc.), which is established by the legislation of the Russian Federation on state regulation of tariffs for calculating the constant component of the fee.

40. A consumer in an apartment building pays for utilities (cold water supply, hot water supply, sanitation, electricity, gas supply) provided to the consumer in residential and non-residential premises in the cases established by these Rules, with the exception of the case of direct management of an apartment building by the owners of premises in this house, as well as cases where the control method in an apartment building is not selected or the selected control method is not implemented, in which the consumer in the apartment building as part of the payment for utilities (cold water supply, hot water supply, sewerage, electricity supply, gas supply) separately pays for utilities provided to the consumer in residential or non-residential premises, and payment for utilities consumed in the maintenance of common property in an apartment building (hereinafter referred to as utilities provided for general house needs).

(see text in previous edition)

The consumer of the utility service for heating and (or) hot water supply, produced and provided by the contractor to the consumer in the absence of centralized heat supply and (or) hot water supply systems, pays a fee calculated in accordance with paragraph 54 of these Rules.

(see text in previous edition)

41. A consumer of utility services in a household shall pay a utility service fee, which includes utility services provided to a consumer in a residential area, as well as utility services consumed when using a land plot and outbuildings located on it.

42. The amount of payment for a utility service provided to a consumer in a residential area equipped with an individual or common (apartment) meter, with the exception of payment for a utility service for heating, is determined in accordance with formula 1 of Appendix No. 2 to these Rules based on the readings of such a device accounting for the billing period. In the case of establishing two-component tariffs for hot water, the amount of payment for the utility service for hot water supply provided to the consumer for the billing period in a residential building is determined in accordance with formula 23 of Appendix No. 2 to these Rules based on the readings of hot water meters.

(see text in previous edition)

In the absence of an individual or common (apartment) metering device for cold water, hot water, electricity and gas and there is no technical possibility of installing such a metering device, the amount of payment for the utility service for cold water supply, hot water supply, electricity supply, gas supply provided to the consumer in a residential area, is determined in accordance with formulas 4 and Appendix No. 2 to these Rules based on the standards for the consumption of utility services. In the case of establishing two-component tariffs for hot water, the amount of payment for the utility service for hot water supply provided to the consumer for the billing period in a residential building is determined in accordance with formula 23 of Appendix No. 2 to these Rules based on the hot water consumption standard.

(see text in previous edition)

In the absence of an individual or common (apartment) metering device for cold water, hot water, electric energy, and in the event that there is an obligation to install such a metering device, the amount of payment for the utility service for cold water supply, hot water supply and (or) electricity provided to the consumer in a residential area, is determined according to formula 4(1) of Annex No. 2 to these Rules based on the consumption standard for utility services for cold water supply, hot water supply and (or) electricity supply using a multiplying factor, and in the case of establishing two-component tariffs for hot water, the amount of payment for utility services according to hot water supply provided to the consumer for the billing period in a residential area that is not equipped with such metering devices is determined by formula 23 (1) of Appendix No. 2 to these Rules based on the hot water consumption standard using a multiplying factor.

(see text in previous edition)

The amount of payment for a utility service provided to a consumer in a residential building in the cases and for the billing periods specified in paragraph 59 of these Rules is determined based on the data specified in paragraph 59 of these Rules.

The amount of payment for the utility service for water disposal provided for the billing period in a residential area that is not equipped with an individual or common (apartment) wastewater meter is calculated based on the sum of the volumes of cold and hot water provided in such a residential area and determined according to the indications of individual or common (apartment) cold and (or) hot water meters for the billing period, and in the absence of cold and (or) hot water meters - in accordance with formula 4 of Appendix No. 2 to these Rules based on the water discharge standard.

(see text in previous edition)

42(1). Payment for utilities for heating is carried out in one of two ways - during the heating period or evenly throughout the calendar year.

In an apartment building that is not equipped with a collective (common house) heat energy meter, and a residential building that is not equipped with an individual heat energy meter, the amount of payment for the heating utility service is determined by the formulas 2,, and Appendix No. 2 to these Rules based on from the norm of consumption of utility services for heating.

(see text in previous edition)

In an apartment building that is equipped with a collective (common house) heat energy meter and in which not a single residential or non-residential building is equipped with an individual and (or) common (apartment) heat energy meter, the amount of payment for the heating utility service is determined by the formulas 3 and Appendix No. 2 to these Rules based on the readings of a collective (general house) heat energy meter.

(see text in previous edition)

In an apartment building that is equipped with a collective (common house) heat energy meter and in which at least one, but not all residential or non-residential premises are equipped with individual and (or) common (apartment) heat energy meters, the amount of payment for the utility service for heating is determined according to formulas 3 (1) and Appendix No. 2 to these Rules based on the readings of individual and (or) common (apartment) and collective (common house) heat energy meters.

(see text in previous edition)

In an apartment building that is equipped with a collective (common house) heat energy meter and in which all residential and non-residential premises are equipped with individual and (or) common (apartment) heat energy meters, the amount of payment for the heating utility service is determined by the formulas 3 (3 ) and Appendix No. 2 to these Rules based on the readings of individual and (or) common (apartment) heat meters and the readings of a collective (general house) heat energy meter.

(see text in previous edition)

In a residential building that is equipped with an individual heat energy meter, the amount of payment for a utility service for heating is determined by formulas 3 (4) and Appendix No. 2 to these Rules based on the readings of an individual heat energy meter.

(see text in previous edition)

If an apartment building is equipped with a collective (common house) heat energy meter and at the same time residential and non-residential premises in an apartment building, the total area of \u200b\u200bwhich is more than 50 percent of the total area of \u200b\u200ball residential and non-residential premises in an apartment building, are equipped with distributors, the amount of payment for utility services according to heating is determined in accordance with the provisions of paragraphs three and four of this clause and is subject to adjustment once a year by the contractor in accordance with formula 6 of Appendix No. 2 to these Rules. By decision of the general meeting of owners of premises in an apartment building, members of a partnership or cooperative, a more frequent frequency during the year for adjusting the amount of payment for the heating utility service provided to consumers in the apartment building specified in this paragraph may be established in the event that payment for the utility heating service is made during the heating period. In the event of failure, lack of evidence or the presence of a violation of the integrity of the seal of at least one distributor in a residential or non-residential premises of an apartment building, such a premises is equated to premises not equipped with distributors.

(see text in previous edition)

When choosing a method of payment for utility services for heating during the heating period, when open system heat supply (hot water supply) in the event that the heat energy metering unit of an apartment building is equipped with a collective (common house) heat energy meter that takes into account the total volume (quantity) of heat energy consumed for heating and hot water supply, to determine the amount of payment for utility services for heating in accordance with the provisions of paragraphs three to five of this paragraph, the volume (quantity) of thermal energy consumed during the billing period for heating needs during the heating period is determined as the difference in the volume (quantity) of thermal energy consumed during the billing period, determined on the basis of the readings of the collective ( common house) thermal energy meter, which is equipped with an apartment building, and the product of the volume (quantity) of thermal energy consumed during the billing period, used to heat water in order to provide public services for hot water supply, determined based on the standard consumption of thermal energy used to heat water in order to provide public services for hot water supply, and the volume (quantity) of hot water consumed in the premises of an apartment building and for general house needs.

When choosing the method of payment for utility services for heating during the heating period, if with an open heat supply system (hot water supply) in an apartment building, collective (common house) meters are installed separately in the heating system and in the hot water supply system, the amount of payment for the utility service according to heating is determined in accordance with the provisions of paragraphs three - five of this paragraph.

When choosing the method of payment for utility services for heating during the heating period, the volume (quantity) of thermal energy in the amount determined on the basis of the readings of individual and (or) general (apartment) heat meters is used when calculating the amount of payment for the utility service for heating for the billing period in which the meter readings were transmitted by the consumer. When choosing the method of payment for utility services for heating evenly during the calendar year, the readings of individual and (or) general (apartment) heat meters are used when making adjustments for the past year.

(see text in previous edition)

42(2). The method of payment for utility services for heating during the heating period is applied from the beginning of the heating period in the year following the year in which the state authority of the constituent entity of the Russian Federation decided to choose such a method, and the method of payment for utility services for heating evenly throughout the calendar year - from July 1 of the year following the year in which the decision to choose such a method was made by the state authority of the constituent entity of the Russian Federation.

In the event that a public authority of a constituent entity of the Russian Federation decides to change the method of payment for a utility service for heating, the contractor adjusts the amount of payment for a utility service for heating in the first quarter of the calendar year following the year in which the payment method is changed, in accordance with formula 6 (1)

(see text in previous edition)

43. The volume of heat energy consumed in non-residential premises of an apartment building is determined in accordance with paragraph 42 (1) of these Rules.

In the absence of a collective (common house) heat energy meter in an apartment building, as well as an individual heat energy meter, the specified volume is determined based on the consumption standard for heating utility services used in such an apartment building.

(see text in previous edition)

The volume of electric energy, cold water and hot water consumed in the room allocated in the apartment building for parking spaces, the volume of wastewater discharged is determined based on the readings of the metering devices of the corresponding communal resource, established for the purpose of separate accounting for the consumption of communal resources in this room, and in their absence, based on the area of the specified premises and the norm for the consumption of cold water, hot water, wastewater disposal, electrical energy for the purpose of maintaining common property in an apartment building. The specified volume of electricity, cold and hot water, as well as waste water is distributed among the owners of parking spaces in proportion to the number of parking spaces belonging to each owner. At the same time, in the absence of metering devices for electrical energy, cold water and hot water, installed for the purpose of separate accounting for the consumption of communal resources in this room, the amount of payment for the owners of parking spaces is determined by applying a multiplying factor to the corresponding standard for the consumption of a communal resource, the value of which is taken equal to 1.5.

(see text in previous edition)

44. The amount of payment for a utility service provided for general house needs in the cases established by paragraph 40 of these Rules, in an apartment building equipped with a collective (common house) meter, with the exception of the heating utility service, is determined in accordance with formula 10 of Appendix No. 2 to these Rules.

At the same time, the volume of utility services provided for general house needs for the billing period, distributed in accordance with formulas 11 - Appendix N 2 to these Rules between consumers, cannot exceed the volume of utility services calculated based on the consumption standards of the corresponding communal resource in order to maintain common property in apartment building, unless general meeting owners of premises in an apartment building, carried out in the prescribed manner, a decision was made to distribute the volume of public services in the amount of the excess of the volume of public services provided for general house needs, determined based on the readings of the collective (common house) metering device, over the volume calculated based on the standards for utility consumption resource for the purpose of maintaining common property in an apartment building, between all residential and non-residential premises in proportion to the size of the total area of each residential and non-residential premises.

When calculating the payment for a utility service provided for general house needs to a consumer in a non-residential premises, the prices (tariffs) established for the category of consumers to which such a consumer belongs are used.

If the general house (collective) and all individual (apartment) metering devices have the same functionality for determining the volume of consumption of utility services differentiated by time of day or according to other criteria reflecting the degree of use of utility resources, then the volume of utility services provided for the billing period for general house needs are determined separately for each time of day or other criterion, and the amount of payment for each of such volumes of utility services is distributed among consumers in accordance with the first paragraph of this clause. In other cases, the volume of utility services provided for the billing period for general house needs is determined and distributed among consumers in an apartment building without taking into account the differentiation of this volume by time of day or according to other criteria reflecting the degree of use of communal resources, unless otherwise established by an agreement containing provisions on the provision of public services.

(see text in previous edition)

45. If the volume of the utility service provided for the billing period for general house needs is zero, then the payment for the corresponding type of utility service provided for general house needs, determined in accordance with paragraph 44 of these Rules, is not charged to consumers for such a billing period.

(see text in previous edition)

46. Payment for the corresponding type of utility service provided for the billing period for general house needs, determined in accordance with paragraph 44 of these Rules, is not charged to consumers if, when calculating the volume of the utility service provided for the billing period for general house needs, it is established that the volume the communal resource, determined on the basis of the readings of the collective (common house) meter for this billing period, is less than the sum of the volumes of the corresponding type of utility service determined in accordance with paragraphs 42 and these Rules, provided for this billing period to consumers in all residential and non-residential premises, and determined in accordance with clause 54 of these Rules, the volumes of the corresponding type of communal resource used by the contractor for this billing period in the independent production of utility services for heating and (or) hot water supply.

(see text in previous edition)

48. In the absence of a collective (general house) metering device, the amount of payment for a utility service (with the exception of a utility service for heating) provided for general house needs in an apartment building in the cases specified in paragraph 40 of these Rules is determined in accordance with formula 10 of Appendix No. 2 to these Rules. At the same time, the volume of the communal resource consumed in the maintenance of common property in an apartment building per residential (non-residential) premises is determined in accordance with formula 15 of Appendix No. 2 to these Rules.

(see text in previous edition)

49. If the household is not equipped with an individual metering device of the corresponding type of communal resource, then the consumer, in addition to the payment for the utility service provided in the residential premises calculated in accordance with paragraph 42 of these Rules, pays for the utility service provided to him when using the land plot and located on it outbuildings.

The amount of payment for the utility service provided to the consumer when using the land plot and outbuildings located on it is calculated in accordance with formula 22 of Appendix No. 2 to these Rules based on the standards for the consumption of utility services when using the land plot and outbuildings located on it.

The calculation of the amount of payment for the utility service provided to the consumer when using the land plot and the outbuildings located on it is carried out starting from:

from the date specified in the contract containing the provisions on the provision of public services, or in the consumer's application submitted to the contractor in accordance with subparagraph "k" of paragraph 34 of these Rules, on the start of consumption of the public services provided by the contractor when using the land plot and outbuildings located on it if the consumer does not have an individual metering device;

from the date specified in the act on revealing the fact that the consumer does not have an individual metering device and on the consumption of the utility service provided by the contractor when using the land plot and outbuildings located on it. Such an act is drawn up by the contractor in the presence of the consumer and at least 2 disinterested persons. The contractor is obliged to indicate in the act being drawn up the objections of the consumer and is not entitled to prevent the consumer from involving other uninterested persons in the audit, information about which, if they are involved by the consumer, should also be included in the act drawn up by the contractor.

(see text in previous edition)

If a communal apartment is equipped with a common (apartment) electrical energy meter and at the same time all rooms in a communal apartment are equipped with room electrical energy meters, then the amount of payment for the utility service for electricity provided to the consumer in a room in a communal apartment is determined in accordance with formula 9 Annex No. 2 to these Rules.

If a communal apartment is equipped with a common (apartment) electrical energy meter and not all rooms in the communal apartment are equipped with room electrical energy meters, then the calculation of the amount of payment for a utility service for electricity provided to a consumer living in a room (rooms) equipped with a room electrical energy metering device is carried out based on the readings of the room metering device and the agreement reached between all consumers in a communal apartment on the procedure for determining the volume (quantity) of electrical energy consumed in premises that are the common property of the owners of rooms in a communal apartment, and on its distribution among all consumers in a communal apartment.

The specified agreement must be executed in writing, signed by the consumers of the communal apartment or their authorized representatives and sent to the performer. The contractor in this case calculates the payment for the utility service for electricity supply provided to consumers in a communal apartment in accordance with the agreement received from them, starting from the month following the month in which such an agreement was transferred to the contractor.

In the absence of this agreement, the calculation of the payment for the utility service for electricity supply is carried out in accordance with formula 7 of Appendix No. 2 to these Rules, without taking into account the readings of indoor electricity meters.

51. The calculation of the amount of payment for utilities provided to consumers in residential premises in dormitories of corridor, hotel and sectional type (with the presence of shared kitchens, toilets or shower blocks on the floors) is made in the manner established for calculating the amount of payment for utilities for consumers living in a communal apartment.

52. The calculation of the amount of payment for utilities provided to consumers in residential premises in apartment-type dormitories is carried out in the manner established for calculating the amount of payment for utilities for consumers living in residential premises in an apartment building.

(see text in previous edition)

The volume of the communal resource used in the production is determined according to the readings of the metering device that fixes the volume of such a communal resource, and in its absence - in proportion to the costs of such a communal resource for the production of thermal energy used for the provision of a communal heating service and (or) for the provision of a communal service for hot water supply.

(see text in previous edition)

At the same time, the total volume (quantity) of thermal energy produced by the contractor for the billing period, used for the purpose of providing utility services for heating and (or) for the purpose of providing utility services for hot water supply, is determined according to the readings of metering devices installed on the equipment, using which the contractor a utility service for heating and (or) hot water supply was produced, and in the absence of such metering devices - as the sum of the volumes (quantity) of thermal energy used for the purpose of providing a utility service for heating and (or) for the purpose of providing a utility service for hot water supply, determined by the indications of individual and common (apartment) heat energy meters, which are equipped with residential and non-residential premises of consumers, the volumes (amount) of consumption of thermal energy used for the provision of public services for heating and (or) the provision of public services for hot water supply, determined in the manner established by these Rules for consumers whose residential and non-residential premises are not equipped with such metering devices, and the volume (quantity) of consumption of thermal energy used to provide public services for hot water supply for general house needs, determined based on the standards for hot water consumption in for the maintenance of common property in an apartment building and the norms for the consumption of thermal energy used to heat water for hot water supply. The volume (quantity) of thermal energy consumed during the billing period for the heating needs of an apartment building or residential building is determined taking into account the provisions of paragraph 42 (1) of these Rules.

(see text in previous edition)

When determining the amount of the consumer's payment for the utility service for heating (in the absence of centralized heat supply), the volume of the communal resource used in the production is distributed among all residential and non-residential premises in an apartment building in proportion to the size of the total area owned (in use) by each consumer of residential or non-residential premises in an apartment building house in accordance with formula 18 of Appendix No. 2 to these Rules.

The amount of the consumer's payment for the utility service for hot water supply (in the absence of centralized hot water supply) is determined in accordance with formulas 20 and Appendix No. 2 to these Rules as the sum of 2 components:

(see text in previous edition)

the product of the volume of hot water consumed by the consumer, prepared by the contractor, and the tariff for cold water;

the product of the volume (quantity) of a communal resource used to heat cold water in order to provide a communal service for hot water supply, and the tariff (price) for a communal resource. At the same time, the volume (quantity) of the communal resource is determined based on the specific consumption of the communal resource used for heating cold water in order to provide public services for hot water supply, in an amount equal to the volume of hot water consumed during the billing period in residential or non-residential premises and for common house needs.

(see text in previous edition)

The payment for a utility service for heating and (or) hot water supply made by the contractor using equipment that is part of the common property of the owners of premises in an apartment building does not include the costs of maintaining and repairing such equipment. The cost of maintaining and repairing such equipment shall be included in the payment for the maintenance of the dwelling.

(see text in previous edition)

The amount of the consumer's payment for the heating utility service (in the absence of centralized heat supply) if there is a heat energy meter in the apartment building installed on equipment that is part of the common property in the apartment building, using which the heating utility service was provided, as well as individual (apartment) metering devices in all residential and non-residential premises of an apartment building is determined for the billing period in proportion to the amount of heat energy determined in accordance with formula 18 (1) of Appendix No. 2 to these Rules, and if the payment method for heating utilities is selected uniformly during the calendar year, once a year is adjusted in accordance with formula 18(3) of Appendix No. 2 to these Rules.

In this case, the volume of cold water, as well as electrical energy, gas, thermal energy used to heat cold water, is paid by the consumer as part of the payment for utility services for cold water supply, electricity supply, gas supply and heat supply.

In the absence of an individual or common (apartment) meter for cold water, electricity, gas and thermal energy used to heat cold water, the volume of consumption of such utilities is determined based on the consumption standards for utilities established for consumers living in residential premises in the absence of centralized hot water supply.

56. If temporarily living consumers use a dwelling that is not equipped with an individual and (or) common (apartment) metering device for hot water, and (or) cold water, and (or) electric energy, then the amount of payment for the corresponding type of utility service, provided in such residential premises is calculated in accordance with these Rules based on the number of permanently and temporarily residing consumers in the residential premises. At the same time, in order to calculate the payment for the corresponding type of utility service, the consumer is considered to be temporarily residing in a residential area if he actually lives in this residential area for more than 5 days in a row.

56(1). If the dwelling is not equipped with an individual or common (apartment) meter for cold water, hot water, electricity and gas and the contractor has information about consumers temporarily residing in the dwelling who are not registered in this premises at a permanent (temporary) place of residence or place of stay, the contractor has the right to draw up an act on the establishment of the number of citizens temporarily residing in residential premises. The specified act is signed by the executor and the consumer, and if the consumer refuses to sign the act, by the executor and at least 2 consumers and a member of the council of an apartment building in which a partnership or cooperative is not established, by the chairman of the partnership or cooperative, if the management of the apartment building is carried out by a partnership or cooperative and the management body of such a partnership or cooperative has entered into a management agreement with the managing organization.

(see text in previous edition)

This act shall indicate the date and time of its compilation, last name, first name and patronymic of the owner of the residential premises (permanently resident consumer), address, place of residence, information on the number of temporarily resident consumers, and also, if it is possible to determine the date of the beginning of their residence and subject to the signing of the act by the owner of the residential premises (permanently resident consumer), the date of the beginning of their residence is indicated. In the event that the owner of the residential premises (permanently resident consumer) refuses to sign the act or the owner of the residential premises (permanently resident consumer) is absent from the residential premises at the time of drawing up the act, a corresponding note is made in this act. The contractor is obliged to transfer 1 copy of the act to the owner of the residential premises (permanently resident consumer), and in case of refusal to receive such an act, a note is made.

(see text in previous edition)

The specified act is sent by the executor to the internal affairs bodies within 3 days from the date of its preparation.

(see text in previous edition)

56(2). In the absence of citizens permanently and temporarily residing in residential premises, the volume of public services is calculated taking into account the number of owners of such premises.

a) putting into operation an individual and (or) common (apartment) metering device for hot water, cold water and (or) electric energy, designed to account for the consumption of such (such) communal resources in a dwelling used by temporarily living consumers;

B) the end of the period of residence of such consumers in the residential premises, which is indicated in the application of the owner or permanently resident consumer on the use of residential premises by temporarily resident consumers, but not earlier than the date of receipt of such an application by the contractor.

57(1). The date of commencement of residence of temporary residents in residential premises for use in calculating utility bills and, if necessary, recalculations for past periods is indicated in the application of the owner (permanently resident consumer) on the use of residential premises by temporarily resident consumers. In the absence of such an application or in the absence in such an application of the date of commencement of residence of temporarily residing persons in residential premises, such a date shall be considered the 1st day of the month of the date of drawing up the act on establishing the number of citizens temporarily residing in residential premises. The specified act is drawn up in the manner prescribed by paragraph 56(1) of these Rules.

(see text in previous edition)

In the application of the owner or permanently resident consumer on the use of residential premises by temporarily resident consumers, the last name, first name and patronymic of the owner or permanently resident consumer, address, place of his residence, information on the number of temporarily resident consumers, on the dates of the beginning and end of residence of such consumers in residential area. Such an application is sent to the contractor by the owner or permanently resident consumer within 3 working days from the date of arrival of temporarily resident consumers.

58. The number of consumers temporarily residing in the residential premises is determined on the basis of the application specified in subparagraph "b" of paragraph 57 of these Rules, and (or) on the basis of an act drawn up by the contractor in accordance with paragraph 56 (1) of these Rules on establishing the number of citizens, temporarily living in a residential area.

(see text in previous edition)

a) in the event of failure or loss of an individual, general (apartment), room metering device previously put into operation or the expiration of its service life, determined by the period of time before the next verification, - starting from the date when the indicated events occurred, and if the date is set impossible, then starting from the settlement period in which the indicated events occurred, until the date when the accounting of the communal resource was resumed by putting into operation the corresponding established requirements individual, common (apartment), room metering device, but not more than 3 consecutive billing periods for residential premises and no more than 2 consecutive billing periods for non-residential premises;

B) if the consumer fails to provide readings of an individual, general (apartment), room meter for the billing period within the time limits established by these Rules, or by an agreement containing provisions on the provision of public services, or by a decision of the general meeting of owners of premises in an apartment building, - starting from the billing period for which the consumer did not submit meter readings up to the billing period (inclusive) for which the consumer provided the executor with meter readings, but not more than 3 billing periods in a row;

(see text in previous edition)

ConsultantPlus: note.

Norm pp. "e" of paragraph 85, referred to in the paragraph below, corresponds to the norm of paragraphs. "e" of paragraph 85 as amended by the Government Decree of December 26, 2016 N 1498.

C) in the case specified in subparagraph "d" of paragraph 85 of these Rules - starting from the date when the contractor drew up an act of refusing admission to the metering device, distributors, until the date of the audit in accordance with subparagraph "e" of paragraph 85 of these Rules, but not more than 3 billing periods in a row.

(see text in previous edition)

59(1). The payment for the utility service provided for general house needs for the billing period, taking into account the provisions of paragraph 44 of these Rules, as well as the payment for the heating utility service, are determined based on the calculated average monthly volume of consumption of the communal resource, determined according to the readings of the collective (common house) meter for the period not less than 6 months (for heating - based on the average monthly consumption for the heating period), and if the period of operation of the meter was less than 6 months, then for the actual period of operation of the meter, but not less than 3 months (for heating - at least 3 months heating period) - starting from the date when the collective (general house) metering device that was previously put into operation failed or was lost or its service life expired, and if the date cannot be determined, then starting from the billing period in which the indicated events occurred, until the date when the metering of the communal resource was resumed by putting into operation a collective (common house) meter that meets the established requirements, but not more than 3 billing periods in a row.

(see text in previous edition)

59(2). If the period of operation of an individual or common (apartment), room meter (with the exception of an individual or common (apartment) heat energy meter) is less than 3 months, in the cases specified in paragraph 59 of these Rules, payment for utilities provided to consumers in residential or non-residential premises for the billing period, is determined based on the consumption standards of the relevant utilities.

If the period of operation of an individual or common (apartment) heat energy meter was less than 3 months of the heating period, in the cases specified in paragraph 59 of these Rules, the payment for the heating utility service provided to consumers in residential or non-residential premises of an apartment building equipped with a collective ( common house) heat energy meter, is determined in accordance with the provisions of paragraphs three - five of paragraph 42 (1) of these Rules.

(see text in previous edition)

60. After the expiration of the maximum number of settlement periods specified in paragraph 59 of these Rules, for which the payment for the utility service is determined according to the data provided for specified paragraph, the payment for the utility service provided to the residential premises is calculated in accordance with paragraph 42 of these Rules in the cases provided for in subparagraphs "a" and "c" of paragraph 59 of these Rules, based on the standards for the consumption of utilities using a multiplying factor, the value of which is accepted equal to 1.5, and in the cases provided for in subparagraph "b" of paragraph 59 of these Rules, based on the standards for the consumption of utilities.

After the expiration of the maximum number of settlement periods specified in clause 59 of these Rules, for which the utility service fee is determined according to the data provided for in the specified clause, the fee for the utility service provided to non-residential premises is calculated in accordance with clause 43 of these Rules.

When calculating the payment for a utility service in accordance with this paragraph, differentiation of tariffs by day zones and other criteria is not applied.

(see text in previous edition)

60(1). After the expiration of the maximum number of settlement periods specified in clause 59 (1) of these Rules, for which the payment for the utility service provided for general house needs and the payment for the utility service for heating are determined according to the data provided for in the specified clause, if the owners of premises in an apartment building the house did not provide in accordance with the established procedure the restoration of the working capacity of a failed or replacement of a collective (general house) meter lost earlier and put into operation, as well as the replacement of such a meter after the expiration of its service life, utility bills for the billing period are calculated:

for a utility service provided for general house needs, with the exception of a utility service for heating, in the manner specified in paragraph 48 of these Rules;

(see text in previous edition)

If the consumer is not admitted 2 or more times to the residential and (or) non-residential premises of the contractor occupied by him to check the status of individual, common (apartment) metering devices installed and put into operation, to verify the reliability of the information provided on the readings of such metering devices and subject to the execution of the act by the executor on the refusal of admission to the metering device, the readings of such a metering device provided by the consumer are not taken into account when calculating the payment for utilities until the date of signing the act of conducting the specified check. If the consumer does not provide access to the residential premises occupied by him, home ownership to the contractor after the maximum number of settlement periods specified in subparagraph "c" of paragraph 59 of these Rules, for which the payment for the utility service is determined according to the data provided for in the specified paragraph, the amount of payment for utilities is calculated taking into account multiplying coefficients in accordance with the formulas for calculating the amount of payment for utility services of cold water supply, hot water supply, electricity supply, provided for the application of multiplying coefficients, starting from the billing period following the billing period specified in subparagraph "c "Clause 59 of these Rules, before the date of drawing up the inspection report.

(see text in previous edition)

61. If, in the course of the verification of the reliability of the information provided by the consumer about the readings of individual, general (apartment), room meters and (or) verification of their condition by the contractor, it is established that the meter is in good condition, including the seals on it are not are damaged, but there are discrepancies between the readings of the meter being checked, distributors and the volume of the communal resource that was presented by the consumer to the contractor and used by the contractor when calculating the amount of the utility service fee for the billing period preceding the check, then the contractor is obliged to recalculate the amount of the utility service fee and send to the consumer within the time limits established for payment of utility services for the billing period in which the contractor conducted an inspection, a requirement to pay additional charges for utility services provided to the consumer or a notice of the amount of utility charges overcharged to the consumer. Excessive amounts paid by the consumer are subject to offset when paying for future billing periods.

(see text in previous edition)

The recalculation of the amount of the fee must be made on the basis of the testimony of the metering device being checked, taken by the contractor during the verification.

In this case, unless the consumer proves otherwise, the volume (quantity) of the communal resource in the amount of the identified difference in the readings is considered to be consumed by the consumer during the billing period in which the contractor conducted the check.

Based on the act of detecting an unauthorized connection, the contractor sends a notification to the consumer about the need to eliminate the unauthorized connection and charges additional fees for the utility service for the consumer, in whose interests such connection was made, for utilities consumed without proper accounting.

In this case, additional charging of the fee should be made based on the volume of the communal resource, calculated as the product of the capacity of unauthorized connected equipment (for water supply and sanitation - according to bandwidth pipe) and its round-the-clock operation for the period starting from the date of the unauthorized connection, specified in the act on the detection of unauthorized connection, drawn up by the contractor with the involvement of the relevant resource supply organization, and if it is impossible to establish the date of the unauthorized connection, from the date of the previous check by the contractor, but not more than 3 months preceding the month in which such a connection was detected, until the date of elimination by the contractor of such unauthorized connection. If it is impossible to determine the power of unauthorized connected equipment, additional charges are charged based on the volume determined on the basis of the consumption standard for the relevant utilities, applying a multiplying factor of 10 to such volume. in these cases, it is calculated taking into account the number of owners of such premises.

The verification of the fact of unauthorized connection of a consumer in a non-residential premises is carried out by the performer in the manner prescribed by these Rules, if the resource-consuming equipment of such a consumer is connected to in-house engineering networks, and an organization authorized to perform these actions by the legislation of the Russian Federation on water supply, sanitation, electricity supply, heat supply, gas supply, in the event that such a connection is made to centralized engineering and technical support networks before being entered into an apartment building and the consumption of a communal resource in such a non-residential premises is not recorded by a collective (common house) metering device.

The volume of communal resources consumed in non-residential premises in case of unauthorized connection is determined by the resource supplying organization by calculation methods provided for by the legislation of the Russian Federation on water supply and sanitation, electricity supply, heat supply, gas supply for cases of unauthorized connection.

(see text in previous edition)

63. Consumers are required to pay utility bills on time.

Payment for utility services is paid by consumers to the contractor or a paying agent acting on his behalf or a bank paying agent.

a) pay utility bills in cash, in a non-cash form using accounts opened, including for these purposes, in banks of their choice or by transfer Money without opening a bank account, postal orders, bank cards, via the Internet and in other forms provided for by the legislation of the Russian Federation, with the obligatory preservation of documents confirming payment for at least 3 years from the date of payment;

b) instruct other persons to pay for utility services instead of them by any means that do not contradict the requirements of the legislation of the Russian Federation and the agreement containing provisions on the provision of utility services;

c) pay utility bills for the last billing period in parts, without violating the deadline for paying utility bills established by these Rules;

D) make advance payments for utility services against future billing periods.

66. Payment for utilities is paid monthly, before the 10th day of the month following the expired billing period for which payment is made, if the contract for managing an apartment building or the decision of the general meeting of members of a homeowners association or cooperative (when providing utility services by a partnership or cooperative ), there is no other deadline for paying utility bills.

(see text in previous edition)

67. Payment for utilities is paid on the basis of payment documents submitted to consumers by the contractor no later than the 1st day of the month following the expired billing period for which payment is made, if the contract for the management of an apartment building or the decision of the general meeting of members of a homeowners association or cooperative ( when providing utility services by a partnership or cooperative) there is no other deadline for submitting payment documents.

b) the name of the performer (indicating the name legal entity or last name, first name and patronymic individual entrepreneur), his bank account number and Bank details, address (location), numbers contact numbers, fax numbers and (if available) addresses Email, the address of the artist's website on the Internet;

c) an indication of the paid month, the name of each type of paid utility service, the amount of tariffs (prices) for each type of the relevant utility resource, units for measuring the volumes (quantity) of utility resources (when hot water tariffs are used in payments for utility services for hot water supply, consisting of a component for cold water used to provide a public service for hot water supply, and a component for thermal energy used for heating water for the purpose of providing a public service for hot water supply - the value of each of the components, units of measurement of the volume (quantity) of hot water and thermal energy in physical terms);

(see text in previous edition)

The provision of such an opportunity is carried out by including in the payment document provided by the contractor to the consumer, along with the position providing for the payment of utility service fees for the billing period at a time, positions providing for the possibility of payment by the consumer in installments in the amount of one twelfth of the utility fee for the expired ( expired) billing period in which (which) the specified excess occurred, and the amount of interest for using the installment plan, which is payable by the consumer when paying for utility services under this payment document.

When calculating the amount of excess payment for a utility service, the amount of excess arising as a result of an increase in the number of permanently and temporarily resident consumers in a residential building is not taken into account.

The installment plan is provided on the terms of payment for utility services in equal installments within 12 months, including the month from which the installment plan is granted, and the collection of interest for the provided installment plan, the amount of which cannot be higher than the refinancing rate of the Central Bank of the Russian Federation increased by 3 percent. Federation in force on the day the installment is granted. Interest for the provided installment plan is not accrued or is accrued in a smaller amount if at the expense of the budget (budgets) of various levels budget system In the Russian Federation, the contractor is provided with compensation (reimbursement) of funds not received in the form of interest for the provision of installments.

73. The consumer who has received from the contractor the payment document specified in paragraph 72 of these Rules has the right to pay the fee on the terms of the provided installment plan or refuse to pay the fee in installments and pay the fee in a lump sum or use the provided installment plan, but in the future to pay the balance of the fee ahead of schedule at any time within the established installment period, in which case the consent of the contractor for early payment of the balance of the fee is not required.

74. The contractor, who provided the installment plan to the consumer who used such an installment plan, has the right to inform about it in writing with supporting documents attached to the resource supply organization with which the contractor concluded an agreement on the acquisition of the corresponding type of communal resource in order to provide public services. Such a resource-supplying organization is obliged to provide the contractor with a similar installment plan on the same terms that the contractor provided to the consumer. Interest for the provided installment plan is not accrued or is accrued in a smaller amount if, at the expense of the budget (budgets) of various levels of the budgetary system of the Russian Federation, the resource supplying organization is provided with appropriate compensation (reimbursement) of funds not received in the form of interest for the provision of installment plan. Part 2 of Article 8 of Federal Law No. 189-FZ of December 29, 2004 "On Enactment of the Housing Code of the Russian Federation").

76. If the consumer is provided with a benefit in the form of a discount on utility bills in accordance with the established procedure, the amount of utility bills is reduced by the amount of the discount. Such a discount is applied to payment for utility services provided to the consumer in a residential building and for common house needs in an apartment building and in a residential building in a household.

(see text in previous edition)

77. In the event that a consumer who, in accordance with the legislation of the Russian Federation, is provided with compensation for expenses for paying utility bills or a subsidy for paying for housing and utilities, or in respect of which other measures are applied social support V monetary form, the amount of payment for utilities is not subject to reduction and is paid in full. These social support measures are applied to payments for utilities provided to the consumer in a residential building and for common house needs in an apartment building and in a residential building in a household.

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VI. The procedure for calculating and paying utility bills

36 . The calculation of the amount of payment for utilities is carried out in the manner prescribed by these Rules.

37 . The billing period for paying utility bills is set equal to a calendar month.

38 . The amount of payment for utilities is calculated according to tariffs (prices) for consumers established by the resource supplying organization in the manner determined by the legislation of the Russian Federation on state regulation of prices (tariffs).
In the case of establishing tariffs (prices) differentiated by groups of consumers, the amount of payment for utilities is calculated using the tariffs (prices) established for the relevant consumer group.
In the case of establishing surcharges to tariffs (prices), the amount of payment for utilities is calculated taking into account such surcharges.
In the case of establishing two-part tariffs (prices) for consumers, the calculation of the amount of payment for utilities is carried out at such tariffs (prices) as the sum of the fixed and variable components of the fee, calculated at each of the 2 established rates (constant and variable) of the two-part tariff (price) separately .
In the case of establishing tariffs (prices) for consumers differentiated by time of day or other criteria reflecting the degree of use of communal resources, the amount of payment for utilities is determined using such tariffs (prices), if the consumer has an individual, common (apartment) or a room meter that allows you to determine the amount of consumed communal resources differentiated by time of day or other criteria that reflect the degree of use of communal resources.
When calculating the amount of payment for communal resources purchased by the contractor from a resource supplying organization in order to provide utility services to consumers, the tariffs (prices) of the resource supplying organization used in calculating the amount of payment for utilities for consumers are applied.

39 . If, when calculating the amount of payment for a utility service, a two-part tariff (price) is subject to application, then the contractor, in order to calculate the constant component of the payment, is obliged to calculate in accordance with Appendix No. 2 the number of units of that constant value per each residential or non-residential premises in an apartment building (power, load, etc.), which is established by the legislation of the Russian Federation on state regulation of tariffs for calculating the constant component of the fee.

40 . A consumer of utility services in an apartment building, regardless of the chosen method of managing an apartment building, as part of the utility bill, separately pays a fee for utility services provided to the consumer in a residential or non-residential building, and a fee for utility services consumed in the process of using common property in an apartment building. house (hereinafter referred to as utilities provided for general house needs).
The consumer of the utility service for heating and (or) hot water supply, produced and provided by the contractor to the consumer in the absence of centralized heat supply and (or) hot water supply, pays a total fee for such a utility service, calculated in accordance with paragraph 54 of these Rules and including as a fee for the utility a service provided to a consumer in a residential or non-residential premises, as well as a fee for a utility service provided for general house needs.

41 . The consumer of utility services in a household pays a fee for utility services, which includes utility services provided to the consumer in a residential area, as well as utility services consumed when using a land plot and outbuildings located on it.

42 . The amount of payment for a utility service provided to a consumer in a residential area equipped with an individual or common (apartment) meter is determined in accordance with formula 1 of Appendix No. 2 to these Rules based on the readings of such a meter for the billing period.
In the absence of an individual or common (apartment) meter for cold water, hot water, electricity and gas, the amount of payment for the utility service for cold water supply, hot water supply, electricity supply, gas supply provided to the consumer in a residential building is determined in accordance with formulas 4 and 5 Appendix No. 2 to these Rules based on the standards for the consumption of public services.
In the absence of an individual or common (apartment) heat energy meter, the amount of payment for the utility service for heating provided to the consumer in a residential building is determined in accordance with formula 2 of Appendix No. 2 to these Rules based on the consumption rate of the utility service or in accordance with formula 3 Appendix No. 2 to these Rules based on the readings of a collective (general house) heat energy meter.
The amount of payment for a utility service provided to a consumer in a residential building in the cases and for the billing periods specified in paragraph 59 of these Rules is determined based on the data specified in paragraph 59 of these Rules.
The amount of payment for the communal sewerage service provided for the billing period in a dwelling that is not equipped with an individual or common (apartment) metering device for domestic waste water is calculated based on the sum of the volumes of cold and hot water provided in such a dwelling and determined according to the indications of individual or common (apartment) metering devices for cold and hot water for the billing period, and in the absence of metering devices for cold and hot water - in accordance with formula 4 of Appendix No. 2 to these Rules based on the standard for water disposal.

43 . The amount of payment for a utility service provided to a consumer in a non-residential building of an apartment building equipped with an individual meter is determined in accordance with formula 1 of Appendix No. 2 to these Rules based on the readings of such a meter for the billing period.
In the absence of an individual metering device, the amount of payment for a utility service provided to a consumer in a non-residential premises is calculated based on the estimated volume of the communal resource.
The estimated volume of the communal resource for the billing period is determined on the basis of the data specified in paragraph 59 of these Rules, and in the absence of such data, the following is determined:
- for cold water supply, hot water supply, gas supply and electricity supply - by a calculation method similar to that defined in the contract for cold water supply, hot water supply, electricity supply, gas supply between the contractor and the resource supply organization in order to calculate the volume of consumption of a communal resource in non-residential premises that are not equipped with individual metering devices, and in the absence of such a condition - by calculation, established in accordance with the requirements of the legislation of the Russian Federation on water supply, electricity supply and gas supply;
- for water disposal - based on the total volume of consumed cold water and hot water;
- for heating - in accordance with formulas 2 and 3 of Appendix No. 2 to these Rules based on calculated value consumption of thermal energy equal to the standard for consumption of public heating services used in such an apartment building.

44 . The amount of payment for a utility service provided for general house needs in an apartment building equipped with a collective (common house) metering device is determined in accordance with formula 10 of Appendix No. 2 to these Rules.
The volume of utility services provided for the billing period for general house needs is calculated and distributed among consumers in proportion to the size of the total area owned by each consumer (being in his use) residential or non-residential premises in an apartment building in accordance with formulas 11, 12, 13 and 14 of Appendix No. 2 to these Rules.

45 . If the volume of the utility service provided for the billing period for general house needs is zero, then the payment for the corresponding type of utility service provided for general house needs is not charged to consumers for such a billing period.

46 . Payment for the corresponding type of utility service provided for the billing period for general house needs is not charged to consumers if, when calculating the volume of the utility service provided for the billing period for general house needs, it is found that the volume of the communal resource determined based on the indications of the collective (common house) metering device for this billing period, less than the sum of the volumes of the corresponding type of utility service determined in accordance with clauses 42 and 43 of these Rules, provided for this billing period to consumers in all residential and non-residential premises, and determined in accordance with clause 54 of these Rules, the volumes of the corresponding the type of communal resource used by the contractor for this billing period in the independent production of utility services for heating and (or) hot water supply.

47 . In the case specified in paragraph 46 of these Rules, the amount of the communal resource in the amount of the resulting difference, the contractor is obliged to:
A) distribute among all residential premises (apartments) in proportion to the size of the total area of each residential premises (apartment) - in relation to heating and gas supply for heating needs or in proportion to the number of people permanently and temporarily living in each residential premises (apartment) - in relation to cold and hot water supply, water disposal, electricity supply, gas supply for cooking and (or) water heating;
b) reduce by the volume of the communal resource allocated in the course of distribution to the dwelling (apartment), the volume of a similar communal resource determined for the consumer in the dwelling for this billing period in accordance with paragraph 42 of these Rules, down to zero and use the resulting reducing the volume of the communal resource when calculating the amount of the consumer's payment for the corresponding type of utility service provided to the dwelling (apartment) for this billing period. If the volume of the communal resource attributable to any consumer as a result of distribution in accordance with subparagraph "a" of this paragraph exceeds the volume of the communal resource determined for the consumer in accordance with paragraph 42 of these Rules, the surplus of the communal resource for the next billing period does not is transferred and is not taken into account when calculating the amount of the fee in the next billing period.

48 . In the absence of a collective (general house) metering device, the amount of payment for a utility service provided for general house needs is determined in accordance with formulas 10 and 15 of Appendix No. 2 to these Rules.

49 . If the household is not equipped with an individual meter for the corresponding type of communal resource, then the consumer, in addition to the payment for the utility service provided in the residential premises calculated in accordance with paragraph 42 of these Rules, pays for the utility service provided to him when using the land plot and outbuildings located on it .
The amount of payment for the utility service provided to the consumer when using the land plot and outbuildings located on it is calculated in accordance with formula 22 of Appendix No. 2 to these Rules based on the standards for the consumption of utility services when using the land plot and outbuildings located on it.
The calculation of the amount of payment for the utility service provided to the consumer when using the land plot and the outbuildings located on it is carried out starting from:
- from the date specified in the contract containing the provisions on the provision of public services, or in the consumer's application submitted to the contractor in accordance with subparagraph "k" of paragraph 34 of these Rules, on the start of consumption of the utility service provided by the contractor when using the land plot and outbuildings located on it buildings in the absence of an individual metering device at the consumer;
- from the date specified in the act on revealing the fact that the consumer does not have an individual metering device and on the consumption of the utility service provided by the contractor when using the land plot and outbuildings located on it. Such an act is drawn up by the contractor in the presence of the consumer and at least 2 disinterested persons. The contractor is obliged to indicate in the act being drawn up the objections of the consumer and is not entitled to prevent the consumer from involving other uninterested persons in the audit, information about which, if they are involved by the consumer, should also be included in the act drawn up by the contractor.

50 . The calculation of the amount of payment for a utility service provided to a consumer living in a room (rooms) in a residential building that is a communal apartment (hereinafter referred to as a communal apartment) is carried out in accordance with formulas 7, 8, 16, 19 and 21 of Appendix No. 2 to these Rules .
If a communal apartment is equipped with a common (apartment) electrical energy meter and at the same time all rooms in a communal apartment are equipped with room electrical energy meters, then the amount of payment for the utility service for electricity provided to the consumer in a room in a communal apartment is determined in accordance with formula 9 Annex No. 2 to these Rules.
If a communal apartment is equipped with a common (apartment) electrical energy meter and not all rooms in the communal apartment are equipped with room electrical energy meters, then the calculation of the amount of payment for a utility service for electricity provided to a consumer living in a room (rooms) equipped with a room electrical energy metering device is carried out based on the readings of the room metering device and the agreement reached between all consumers in a communal apartment on the procedure for determining the volume (quantity) of electrical energy consumed in premises that are the common property of the owners of rooms in a communal apartment, and on its distribution among all consumers in a communal apartment.
The specified agreement must be drawn up in writing, signed by the consumers of the communal apartment or their authorized representatives and transferred to the contractor.
The contractor in this case calculates the payment for the utility service for electricity supply provided to consumers in a communal apartment in accordance with the agreement received from them, starting from the month following the month in which such an agreement was transferred to the contractor.
In the absence of this agreement, the calculation of the payment for the utility service for electricity supply is carried out in accordance with formula 7 of Appendix No. 2 to these Rules without taking into account the readings of indoor electricity meters.

51 . The calculation of the amount of payment for utilities provided to consumers in residential premises in dormitories of the corridor, hotel and sectional type (with shared kitchens, toilets or shower blocks on the floors) is made in the manner established for calculating the amount of payment for utilities for consumers living in in a shared apartment.

52 . The calculation of the amount of payment for utilities provided to consumers in residential premises in apartment-type dormitories is carried out in the manner established for calculating the amount of payment for utilities for consumers living in residential premises in an apartment building.

53 . If an apartment building is equipped with a collective (common house) heat energy meter and, at the same time, residential premises in an apartment building, the total area of \u200b\u200bwhich is more than 50 percent of the total area of all residential and non-residential premises in an apartment building, are equipped with distributors, then calculated in accordance with paragraphs 42 and 43 of these Rules, the amount of payment for a utility service for heating provided to a consumer in a residential or non-residential premises equipped with distributors is subject to adjustment by the contractor once a year in accordance with formula 6 of Appendix No. 2 to these Rules.
By decision of the general meeting of owners of premises in an apartment building, members of a partnership or cooperative, a more frequent frequency during the year for adjusting the amount of payment for a heating utility service provided to consumers in residential and non-residential premises equipped with distributors may be established.

54 . In the case of independent production by the contractor of the utility service for heating and (or) hot water supply (in the absence of centralized heat supply and (or) hot water supply) using equipment that is part of the common property of the owners of premises in an apartment building, calculating the amount of payment for consumers for such a utility the service is provided by the contractor based on the volume of the communal resource used during the billing period in the production of the utility service for heating and (or) hot water supply (hereinafter referred to as the communal resource used in the production), and the tariff (price) for the communal resource used in the production.
The volume of the communal resource used in the production is determined based on the readings of the metering device that fixes the volume of such a communal resource, and in its absence, it is determined by the specific costs of such a communal resource for the production of a unit of thermal energy for heating purposes or a unit of hot water for the purpose of hot water supply. At the same time, the total volume (quantity) of thermal energy produced by the contractor for the billing period for the purpose of heating or hot water for the purpose of hot water supply is calculated according to the readings of metering devices that fix such volumes installed on the equipment, using which the contractor produced a utility service for heating or hot water supply , and in the absence of such metering devices - as the sum of the readings of individual and general (apartment) meters for heat energy or hot water, which are equipped with residential and non-residential premises of consumers, and the volumes of consumption of heat energy or hot water, determined according to the standards for the consumption of public heating services or hot water supply by those consumers whose residential and non-residential premises are not equipped with such metering devices. The specified calculation method is used when determining the volume of the communal resource used in the production, both in the case when such a communal resource is used by the contractor only in the production of public services for heating and (or) hot water supply, and in the case when the communal resource of the type used by the contractor in the production of utility services for heating and (or) hot water supply, is also used by the contractor to provide consumers with utility services of the appropriate type.
When determining the amount of the consumer's payment for the utility service for heating (in the absence of centralized heat supply), the volume of the communal resource used in the production is distributed among all residential and non-residential premises in an apartment building in proportion to the size of the total area owned (in use) by each consumer of residential or non-residential premises in an apartment building house in accordance with formula 18 of Appendix No. 2 to these Rules.
The amount of the consumer's payment for the utility service for hot water supply (in the absence of centralized hot water supply) is determined in accordance with formula 20 of Appendix No. 2 to these Rules as the sum of 2 components:
- the product of the volume of hot water consumed by the consumer, prepared by the contractor, and the tariff for cold water;
- the cost of the communal resource used to heat cold water in the production of public services for hot water supply, attributed to the consumer in each residential and non-residential premises in proportion to the volume of hot water consumed during the billing period in a residential or non-residential premises.
The payment for a utility service for heating and (or) hot water supply made by the contractor using equipment that is part of the common property of the owners of premises in an apartment building does not include the costs of maintaining and repairing such equipment. The costs of maintaining and repairing such equipment are subject to inclusion in the payment for the maintenance and repair of common property in an apartment building.

55 . In the absence of a centralized hot water supply and the use of heating equipment installed in a residential area to meet the demand for hot water supply, no payment for a utility service for hot water supply is charged.
In this case, the volume of cold water, as well as electrical energy, gas, thermal energy used to heat cold water, is paid by the consumer as part of the payment for utility services for cold water supply, electricity supply, gas supply and heat supply.
In the absence of an individual or common (apartment) meter for cold water, electricity, gas and thermal energy used to heat cold water, the volume of consumption of such utilities is determined based on the consumption standards for utilities established for consumers living in residential premises in the absence of centralized hot water supply.

56 . If temporary residents use a dwelling that is not equipped with an individual and (or) common (apartment) metering device for hot water, and (or) cold water, and (or) electric energy, then the amount of payment for the corresponding type of utility service provided in such residential premises is calculated in accordance with these Rules based on the number of consumers permanently and temporarily residing in the residential premises. At the same time, in order to calculate the payment for the corresponding type of utility service, the consumer is considered to be temporarily residing in a residential area if he actually lives in this residential area for more than 5 days in a row.

57 . The amount of payment for the corresponding type of utility service provided to temporarily resident consumers is calculated by the contractor in proportion to the number of days lived by such consumers and is paid by the permanently resident consumer. The calculation of the amount of payment for the corresponding type of utility service provided to temporarily resident consumers is terminated from the day following the day:
A) putting into operation an individual and (or) common (apartment) metering device for hot water, cold water and (or) electric energy, designed to account for the consumption of such (such) communal resources in a dwelling used by temporarily living consumers;
b) the end of the period of residence of such consumers in the residential premises, which is indicated in the application of the owner or permanently resident consumer on the use of residential premises by temporarily resident consumers, but not earlier than the date of receipt of such an application by the contractor.

58 . The number of temporarily resident consumers in a residential area is determined on the basis of the application specified in subparagraph "b" of paragraph 57 of these Rules, which contains the last name, first name and patronymic of the owner or permanently resident consumer, address, place of residence, information on the number of temporarily resident consumers, about the dates of the beginning and end of the residence of such consumers in the residential premises. Such an application is sent to the contractor by the owner or permanently resident consumer within 3 working days from the date of arrival of temporarily resident consumers.

59 . The payment for a utility service provided to a consumer in a residential or non-residential premises for the billing period is determined based on the calculated average monthly consumption of the utility resource by the consumer, determined according to the readings of an individual or common (apartment) meter for a period of at least 1 year (for heating - based on average monthly consumption for the heating period), and if the period of operation of the meter was less than 1 year, then for the actual period of operation of the meter, but not less than 3 months (for heating - at least 3 months of the heating period) in the following cases and for the indicated billing periods:
A) in the event of failure or loss of an individual, common (apartment), room metering device previously put into operation or the expiration of its service life, determined by the period of time before the next verification, - starting from the date when the indicated events occurred, and if the date cannot be set , - then starting from the billing period in which the indicated events occurred, until the date when the accounting of the communal resource was resumed by putting into operation an individual, general (apartment), room meter that meets the established requirements, but not more than 3 billing periods in a row for a residential premises and no more than 2 settlement periods in a row for non-residential premises;
b) in case of non-submission by the consumer, who is obliged to transfer to the performer the readings of an individual, general (apartment), room meter for the billing period, such readings within the time limits established by these Rules - starting from the billing period for which the consumer did not provide the readings of the meter until billing period (inclusive) for which the consumer provided the executor with meter readings, but not more than 3 billing periods in a row;
V) in the case specified in subparagraph "e" of paragraph 85 of these Rules - starting from the date when the contractor drew up an act on refusal of admission to the metering device (distributors) until the date of the inspection in accordance with subparagraph "e" of paragraph 85 of these Rules, but not more than 3 billing periods in a row.

60 . After the expiration of the maximum number of settlement periods specified in clause 59 of these Rules, for which the utility service fee is determined according to the data provided for in the specified clause, the utility service fee is calculated in accordance with clause 42 of these Rules based on the utility consumption standards.
The payment for a utility service provided for general house needs for the billing period is determined on the basis of the calculated average monthly volume of consumption of the communal resource, determined according to the readings of the general house (collective) meter for a period of at least 1 year (for heating - based on the average monthly volume of consumption for the heating period ), and if the period of operation of the meter was less than 1 year, then for the actual period of operation of the meter, but not less than 3 months (for heating - at least 3 months of the heating period) - starting from the date when it failed or was lost previously put into operation a common house (collective) metering device for a communal resource or its service life has expired, and if the date cannot be determined, then starting from the billing period in which the indicated events occurred, until the date when the metering of the communal resource was resumed by putting it into operation corresponding to the established requirements of a common house (collective) meter, but not more than 3 billing periods in a row.

61 . If during the verification of the reliability of information provided by the consumer about the readings of individual, general (apartment), room meters and (or) verification of their condition by the contractor, it is established by the contractor that the meter is in good condition, including the seals on it are not damaged, but there are discrepancies between the readings of the metering device (distributors) being checked and the volume of the communal resource that was presented by the consumer to the contractor and used by the contractor when calculating the amount of the utility service fee for the billing period preceding the check, then the contractor is obliged to recalculate the amount of the utility service fee and send it to the consumer within the time limits established for payment of utility services for the billing period in which the contractor carried out the inspection, a requirement to pay additional charges for utility services provided to the consumer or a notice of the amount of utility charges overcharged to the consumer. Excessive amounts paid by the consumer are subject to offset when paying for future billing periods.
The recalculation of the amount of the fee must be made on the basis of the testimony of the metering device being checked, taken by the contractor during the verification.
In this case, unless the consumer proves otherwise, the volume (quantity) of the communal resource in the amount of the identified difference in the readings is considered to be consumed by the consumer during the billing period in which the contractor conducted the check.

62 . Upon detection of a connection made in violation of the established procedure (hereinafter referred to as unauthorized connection) of the consumer’s in-house equipment to in-house engineering systems, the contractor is obliged to immediately eliminate (dismantle) such an unauthorized connection and charge additional fees for the utility service for the consumer in whose interests such connection was made, for the consumed without proper accounting for utilities.
In this case, the additional charge of the fee should be made based on the volume of the communal resource, calculated as the product of the power of unauthorized connected equipment (for water supply and sanitation - by the capacity of the pipe) and its round-the-clock operation for the period starting from the date of such connection, specified in the act of detection of an unauthorized connection, compiled by the contractor with the involvement of the relevant resource supplying organization, until the date the contractor eliminates such unauthorized connection.
If the unauthorized connection of a consumer to the in-house engineering systems has caused losses for another consumer (consumers), including in the form of an increase in the utility fee accrued to him (them) and paid by him (them) for utility services, then such consumer (consumers) has the right demand, in accordance with the procedure established by the civil legislation of the Russian Federation, compensation for the losses caused to him (them) from a person who unjustly enriched himself at the expense of such a consumer (consumers).
If the performer detects the fact of unauthorized interference in the operation of an individual, general (apartment), room meter located in a residential or non-residential premises of the consumer, which caused the readings of such a meter to be distorted, the contractor is obliged to stop using the readings of such a meter when paying for a utility service and recalculate the amount of payment for the utility service for the consumer based on the volume of the utility resource, calculated as the product of the capacity of the existing resource-consuming equipment (for water supply and sanitation - by the capacity of the pipe) and its round-the-clock operation for the period starting from the date of unauthorized interference with the operation of the metering device specified in the act checking the status of the metering device, compiled by the contractor with the involvement of the relevant resource supplying organization, until the date of elimination of such interference.
If the date of the unauthorized connection or interference with the operation of the meter cannot be established, then the additional accrual must be made starting from the date of the previous check by the contractor, but not more than 6 months preceding the month in which the unauthorized connection or interference with the operation of the meter was detected.

63 . Consumers are required to pay utility bills on time.
Payment for utility services is paid by consumers to the contractor or a paying agent acting on his behalf or a bank paying agent.

64 . Consumers have the right, in the presence of an agreement containing provisions on the provision of public services, concluded with the contractor represented by a managing organization, partnership or cooperative, to pay for utilities directly to the resource supply organization that sells the communal resource to the contractor, or through the payment agents indicated by such resource supply organization or bank paying agents in the event that the decision to switch to this method of payment and on the date of transition was made by the general meeting of owners of premises in an apartment building, members of a partnership or cooperative. In this case, the contractor is obliged to provide the resource supplying organization with information about the decision taken no later than 5 working days from the date of adoption of the said decision.
The payment by the consumer of payment for utilities directly to the resource supplying organization is considered as the fulfillment of the obligation to pay for the corresponding type of utility service to the contractor. At the same time, the utility service provider is responsible for the proper provision of utility services to consumers and is not entitled to prevent consumers from making payments directly to the resource supply organization or to the paying agent or bank paying agent acting on its behalf.

65 . Unless otherwise provided by an agreement containing provisions on the provision of public services, the consumer has the right, at his choice:
A) pay for utility services in cash, in a non-cash form using accounts opened, including for these purposes, in banks of their choice or by transferring funds without opening a bank account, postal orders, bank cards, via the Internet and in other forms provided for the legislation of the Russian Federation, with the obligatory preservation of documents confirming payment for at least 3 years from the date of payment;
b) instruct other persons to pay for utility services instead of them by any means that do not contradict the requirements of the legislation of the Russian Federation and the agreement containing provisions on the provision of utility services;
V) pay utility bills for the last billing period in parts, without violating the deadline for paying utility bills established by these Rules;
G) make advance payments for utility services against future billing periods.

66 . Payment for utilities is paid monthly, before the 10th day of the month following the expired billing period for which payment is made, unless a different deadline for paying utility bills is established by the apartment building management agreement.

67 . Payment for utilities is paid on the basis of payment documents submitted to consumers by the contractor no later than the 1st day of the month following the expired billing period for which payment is made, unless a different deadline for submission of payment documents is established by the apartment building management agreement.

68. Information on changes in tariffs and standards for the consumption of utility services is communicated by the contractor to the consumer in writing no later than 30 days before the date of issuance of payment documents, unless another period is established by an agreement containing provisions on the provision of utility services.

69 . The payment document states:
A) postal address of residential (non-residential) premises, information about the owner (owners) of the premises (indicating the name of the legal entity or surname, name and patronymic individual), and for residential premises of state and municipal housing funds - information about the tenant of the residential premises (indicating the last name, first name and patronymic of the tenant);
b) the name of the performer (indicating the name of the legal entity or the surname, name and patronymic of an individual entrepreneur), his bank account number and bank details, address (location), contact phone numbers, fax numbers and (if available) e-mail addresses, website address performer on the Internet;
V) an indication of the paid month, the name of each type of paid utility service, the amount of tariffs (prices) for each type of the relevant utility resource, units of measurement for the volume (quantity) of utility resources;
G) the volume of each type of utility services provided to the consumer for the billing period in a residential (non-residential) premises, and the amount of payment for each type of utility services provided, determined in accordance with these Rules;
d) the volume of each type of utility services, with the exception of utility services for heating and hot water supply, produced by the contractor in the absence of centralized heat supply and hot water supply, provided for the billing period for general house needs per each consumer, and the amount of payment for each type of such utility services, determined in accordance with these Rules;
e) the total volume of each type of utility services for general house needs provided in an apartment building for the billing period, the readings of the collective (common house) metering device of the corresponding type of communal resource, the total volume of each type of utility services provided in all residential and non-residential premises in an apartment building, the volume each type of communal resource used by the contractor for the billing period in the production of utility services for heating and (or) hot water supply (in the absence of centralized heat supply and (or) hot water supply);
and) information on the amount of recalculation (additional charge or reduction) of utility bills, indicating the grounds, including in connection with:
- use of residential premises by temporarily residing consumers;
- the provision of public services of inadequate quality and (or) with interruptions exceeding the established duration;
- temporary absence of the consumer in the occupied residential premises, not equipped with individual and (or) common (apartment) metering devices;
- payment by the contractor to the consumer of penalties (fines, penalties) established federal laws and an agreement containing provisions on the provision of public services;
- other grounds established in these Rules;
h) information on the amount of the consumer's debt to the contractor for previous billing periods;
And) information on the provision of subsidies and benefits for paying for utilities in the form of discounts (before the transition to the provision of subsidies and compensations or other measures of social support for citizens in cash);
To) information on the installment plan and (or) deferral of payment for utility services provided to the consumer in accordance with paragraphs 72 and 75 of these Rules;
l) other information to be included in payment documents in accordance with these Rules and an agreement containing provisions on the provision of public services.

70 . In the payment document issued to the consumer of utility services in an apartment building, payment for utility services for general house needs and payment for utility services provided to the consumer in residential or non-residential premises are subject to separate lines, with the exception of utility services for heating and hot water supply made by the contractor in the absence of centralized heat supply and hot water supply.
The amount of forfeits (fines, penalties) determined by law or an agreement containing provisions on the provision of public services for violation of the terms of such an agreement by the consumer is indicated by the contractor in a separate document sent to the consumer.

71 . Approximate form payment document for paying utility bills and guidelines on its completion is established by the Ministry regional development Russian Federation in agreement with Federal Service by tariffs.

72 . If the amount of payment for the utility service provided to the consumer in the residential premises accrued to the consumer in accordance with the requirements of this section in any billing period exceeds by more than 25 percent the amount of the utility service charge accrued for the same billing period last year, then the contractor is obliged provide the consumer with the opportunity to pay for such a utility service in installments on the terms specified in this paragraph.
The provision of such an opportunity is carried out by including in the payment document provided by the contractor to the consumer, along with the position providing for the payment of utility service fees for the billing period at a time, positions providing for the possibility of payment by the consumer in installments in the amount of one twelfth of the utility fee for the expired ( expired) billing period in which (which) the specified excess occurred, and the amount of interest for using the installment plan, which is payable by the consumer when paying for utility services under this payment document.
When calculating the amount of excess payment for a utility service, the amount of excess arising as a result of an increase in the number of permanently and temporarily resident consumers in a residential building is not taken into account.
The installment plan is provided on the terms of payment for utility services in equal installments within 12 months, including the month from which the installment plan is granted, and the collection of interest for the provided installment plan, the amount of which cannot be higher than the refinancing rate of the Central Bank of the Russian Federation increased by 3 percent. Federation in force on the day the installment is granted. Interest for the provided installment plan is not accrued or is accrued in a smaller amount if, at the expense of the budget (budgets) of various levels of the budgetary system of the Russian Federation, the contractor is provided with compensation (reimbursement) of funds not received in the form of interest for the provision of installment plan.

73 . The consumer who has received from the contractor the payment document specified in paragraph 72 of these Rules has the right to pay the fee on the terms of the provided installment plan or refuse to pay the fee in installments and pay the fee in a lump sum or use the provided installment plan, but in the future to pay the balance of the fee ahead of schedule at any time within the established installment period, in which case the consent of the contractor for early payment of the balance of the fee is not required.

74 . The contractor, who provided the installment plan to the consumer who used such an installment plan, has the right to inform about it in writing with supporting documents attached to the resource supply organization with which the contractor concluded an agreement on the acquisition of the corresponding type of communal resource in order to provide public services. Such a resource-supplying organization is obliged to provide the contractor with a similar installment plan on the same terms that the contractor provided to the consumer. Interest for the provided installment plan is not accrued or is accrued in a smaller amount if, at the expense of the budget (budgets) of various levels of the budgetary system of the Russian Federation, the resource supplying organization is provided with appropriate compensation (reimbursement) of funds not received in the form of interest for the provision of installment plan.

75 . The procedure and conditions for granting a deferment or installment payment for utility services (including the repayment of debts for utility bills) in cases not specified in paragraph 72 of these Rules are agreed upon by the consumer and the contractor.

76 . If the consumer is provided with a benefit in the form of a discount on utility bills in accordance with the established procedure, the amount of payment for utilities is reduced by the amount of the discount.

77 . If a consumer who, in accordance with the legislation of the Russian Federation, is provided with compensation for the costs of paying for utilities or a subsidy for paying for housing and utilities, or for whom other measures of social support in cash are applied, the amount of payment for utilities is not subject to reduction and paid in full.

78 . The amount of payment for domestic gas in cylinders is calculated according to the tariffs established in accordance with the legislation of the Russian Federation based on the mass of domestic gas in cylinders purchased by the consumer.
The amount of payment for solid fuel is calculated according to the tariffs established in accordance with the legislation of the Russian Federation based on the quantity (volume or weight) of solid fuel.

79 . The amount of payment for the delivery of domestic gas in cylinders and solid fuel to the place indicated by the consumer is established by agreement between the consumer and the contractor - the seller of domestic gas in cylinders and solid fuel.

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