Help on Tele2, tariffs, questions

Dear site visitors!

Please note that our company has nothing to do with EMS Russian Post. The mail tracking service is available on our website solely for your convenience. All questions about your postal items should be addressed to EMS Russian Post at tel. 8 800 200 50 55.

EMS tracking of postal items

Each postal item, during its registration for shipment, receives a unique identifier (code). It is also called a tracking code (from the English track - follow). EMS Russian Post works with two types of codes: a domestic 14-digit numeric code and an international 13-digit alphanumeric code.

14-digit domestic Russian postal item code

You can find it on the check that was given to you upon receipt of the postal item (letter, parcel post). Important! to track the postal item, the code must be entered without spaces and brackets (even if such are present in the check). For example, 11512780151384

13-digit international postal code

Such a code is assigned to either international shipments or domestic express shipments. The code consists of two uppercase Latin letters followed by 9 digits and closing two uppercase Latin letters. For example, YF123456789RU. Obra Note that spaces in the tracking code are also not allowed.

Where is the parcel?

The EMS Russian Post information system records the movements of all postal items. Thanks to this, as well as our EMS parcel tracking service, you can quickly find out the location of your parcel, rejoice at its delivery to the addressee, or sound the alarm in time and send an application to search for the postal item. In order to get information about the passage of your parcel, simply enter its code in the "Postal item code" field and click the "Search" button.

EMS (ExpressMailService) is an express delivery service for letters and parcels. Shipments are made to all cities of Russia and abroad in the shortest possible time. One of the main features of EMS is the delivery of items directly into the hands of the addressee.

EMS is an international service created back in 1998 and currently unites 190 participating countries, between which it is possible to send items using this system. In Russia, the representative of this service is the Russian Post.

Sending parcels, parcels and letters by express delivery is much more profitable financially and in terms of saving time.

Also, express mail delivery has other advantages:

• delivery of shipments by courier personally;
• the ability to accurately track the location of the shipment;
• wide geography of service (more than 40,000 post offices in Russia);
• packaging and delivery by courier - free of charge.

Types of departure and maximum weight of parcels

EMS shipments have certain restrictions on the weight and dimensions of the parcel. The total sum of the length, height and width of the packaged item must not exceed three meters, and the length of such a parcel must not exceed 150 centimeters.

EMS parcels shipped within the territory of the Russian Federation can have a maximum weight of 31.5 kg, but other restrictions apply when sent to other countries. So, parcels weighing up to 20 kg are accepted to Spain, Australia, Poland, Ukraine and a number of other countries (the full list of countries can be found on the Russian Post website).

It is allowed to send parcels up to 10 kg to the states of Caicos, Turks, Gambia, Cuba and the Cayman Islands. For all other countries, the weight of parcels is limited to 30 kg.

How to calculate EMS shipping

Depending on the destination, ems delivery will differ in price: the farther the departure is made, the more expensive the service will cost. You can calculate the exact cost of sending on the Russian Posts website using a special service.

Also, for an additional fee, the sender can arrange additional services:

• SMS notification of the delivery of the parcel to the addressee;
• content description;
• indication of the declared value;
• payment for the parcel by the addressee by cash on delivery.

Based on this, when sending ems, you can calculate the delivery with an accuracy of several rubles.

Packaging for EMS shipments

Before sending, the package must be properly packed: this process requires compliance with certain rules.

But some nuances remain at the discretion of the sender, for example, the choice of packaging. The sender can pack the parcel in any soft shell, cardboard, wooden or plywood box, polymer container.

It is necessary to take into account possible mechanical effects on the cargo, so the packaging must be selected so that valuables are not damaged during shipment. But the method of packaging when sending abroad should not deprive customs officers of the opportunity to inspect the cargo.

It is better to protect any fragile and valuable items by wrapping them in appropriate packaging materials, while contact with the walls of a solid package and hitting them should be excluded.

If liquids are sent, they must be packed in such a way that during shipment their contents do not leak out due to mechanical influences.

For powdered substances, their own rules apply. So, coloring dry powders should be sent only in sealed metal boxes, which in turn are placed in strong boxes. There must be appropriate protective material inside such boxes.

How to arrange express delivery

Registration of EMS shipments is carried out at the post office. This procedure involves filling out documents in the following forms:

1. Address Label (Form E-1).
2. Form required for a single shipment of more than 10 units packed individually (F 103).
3. Customs declaration for goods (CN 23).
4. Customs declaration for documents (CN 22).

The last two documents are filled out for shipments to other states.

EMS parcel tracking

EMS shipments, as well as valuable parcels, can be tracked using the track code that is assigned to the parcel during checkout. The Russian Post service will help you to be aware of the location of the parcel: just enter the track code of the parcel in the appropriate field to see where it is now.

EMS shipments to other countries are tracked using an identifier that differs from track codes for shipments within the Russian Federation. In this case, such a code will contain not only numbers, but also letters of the Latin alphabet (a numerical code is assigned only to parcels sent within Russia).

EMS courier service is a network that provides fast delivery of various postal items. Postal items are delivered, received and sent in the express delivery format. The EMS courier service has several thousand branches throughout the country. In any post office, you can both receive and send a parcel by EMS courier service. Depending on the wishes of the sender, the courier will deliver to any place convenient for the addressee.

What types of fast shipments are there?

There are several types of fast shipments carried out by the EMS service:

• with important papers;
• with various goods;
• a mandrel with papers and goods through the forwarding of the latter.

The main advantage of the EMS service is short delivery times.

To track the movement of a sent parcel, there are special services that are convenient to use. You can also track your shipment on our website. Our service provides the ability to track EMS shipments, as well as Russian Post. To track the location of the parcel sent by mail, which is delivered by the EMS service, on our service, you only need a couple of minutes.

What is the convenience of express delivery

The express delivery format is very convenient. The convenience lies in the fact that each shipment is assigned a personal number. According to the identification code, all stages of the transportation of the parcel are recorded.

How EMS tracking works

It is very easy to perform EMS tracking, in order to find out where the shipment is, you must enter the number indicated on the invoice in a special form. The track number consists of letters and numbers, it can be viewed on the receipt under the barcode.

Benefits of our service

Tracking EMS shipments on our service has several advantages:

• information about all shipments is archived in the user's personal account;
• a service is provided that notifies you of a change in the status of a shipment by e-mail;
• you can set up automatic tracking by ID number;
• the statistics of the movement of fast shipments are saved.

The EMS tracking system on our website is an easy-to-use tool that allows you to control the movement of shipments, and thereby meet delivery times.

Thanks to the EMS information system, the movements of all mail items are recorded.

Online shopping is becoming more and more popular. The number of goods that are sent by mail is increasing every day. Our service helps to track the movement of several shipments at the same time, both on the territory of our country and abroad. With the help of our service, you can not only quickly, but also accurately track the path of a parcel sent by mail.

Use our service, and you will always be aware of the location of the parcel sent by you.

The Russian Post State Enterprise (FSUE) was established by a government decree dated September 5, 2002. The enterprise was officially registered and adopted its Charter dated February 13, 2003.

Russian Post has 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postage services on the territory of the Russian Federation with an area of ​​17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering mail to 2,600,000 road, 1,200 air and 106 rail routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The enterprise influences to a great extent the development of other sectors.

Every year Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed matter, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million money transfers.

The company operates under the direction of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, the Government of the Russian Federation adopted a new concept for the restructuring of the postal system at the federal level. This concept involved the unification of all post offices in the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

The range of activities of the Russian Post was eventually supplemented by retail trade, the federal money transfer service, EMS express delivery, photo printing and many other services.

Russian Post Parcel Tracking

The Russian Post parcel tracking system allows all customers of this company to check the postal status online. The system quickly generates data and displays all available information about the package and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ by type and may have a different look.

1. Packages, small parcels and registered letters are tracked by a 14 digit number.
2. Parcels and parcels are assigned a special code which consists of 4 letters and 9 digits:
   • The first 2 letters indicate the type of departure
   • 9 digits - unique departure code
   • The last 2 letters indicate the country from which the parcel was sent
3. Parcels EMS - international express delivery of shipments. The tracking number for EMS packages is the same as for regular international shipments, except for the fact that the code starts with the letter E

Examples of parcel tracking numbers:

• 14568859621458 - internal parcel tracking code
• CQ---US (CQ123456785US) - parcel or small shipment from the USA, postal package
• RA---CN (RA123456785CN) - package from China
• RJ---GB (RJ123456785GB) - package from UK
• RA ---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, the Russian Post may assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing you to track parcels for both the sender and the recipient, and the introduction of an electronic tracking system for Russian mail makes this even easier.

How to track a parcel of the Russian Post?

In order to find out where your parcel is, you need to pay attention to the following.

1. For information about the estimated time of arrival and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any package. It must be provided to you by the sender (online store, company or individual).
2. Fill in the search box at the top of the web page with this tracking code.
3. Click the "Track" button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic shipments of the Russian Post are tracked by a 14-digit track code, the first six digits mean the sender's postal code. International shipments of the Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the country of the sender.

How to track a parcel in Russia?

Tracking the parcel of the Russian Post on the territory of the Russian Federation is quite simple. In order to start tracking the parcel, you need to have the tracking code of the parcel on hand. Russian Post tracks shipments using 14 digit slate tracking codes for domestic parcels and 13 digit international shipment codes. For quick and easy tracking of your Russian Post package, enter the tracking number of the package in the field above and BoxTracker will check your package and determine its location.

How to find a parcel by Russian Post tracking number

Parcels of the Russian Post are located by postal tracking number. Tracking numbers for domestic shipments contain 14 digits, starting with the postal code of the sender or the office that issued the parcel. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by the Russian Post can be tracked by a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of shipment, then 9 unique digits of the shipment, and the last two letters indicate the country code of the sender.

ZA..LV, ZA..HK parcel tracking

This type of parcels differs from other international shipments in that these parcels are circulated according to a simplified system thanks to the cooperation of the Russian Post with the most popular online store of Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for processing parcels with Aliexpress was simplified, making the shipment faster and cheaper. Such parcels have a tracking code like ZA000000000LV, ZA000000000HK.

ZJ..HK parcel tracking

Parcels with a track code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just like in the case of Aliexpress, Joom has entered into a partnership with the Russian Post, thereby reducing the cost of shipping parcels from Joom, as well as significantly speeding up the shipping process itself from registration to shipping time.

Joom parcels during tracking can have one of three statuses:

• Package sent
• Parcel arrived at the branch
• Parcel received by addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information on hand. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China pass through postal centers in Latvia and Hong Kong along the way, which is why the letters LV and HK are assigned at the end of the track code, and not CN.

What should I do if I can't track the parcel?

There may be several reasons why the track number may not be tracked. Most of these causes are easily resolved, and sometimes do not need a special solution. The main reasons why the parcel is not tracked by track number:

1. Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked up to 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the package starts to be traced in the system.
2. Tracking number is incorrect. In this case, you need to check the track number again with the seller or sender. Also check the spelling of the number. Perhaps you made a mistake when copying or when dialing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will be refunded the money spent.

China EMS specializes in domestic and international express mail, is the largest logistics provider with a presence in 31 provinces in China. An important feature of the company is that it guarantees reliable and fast delivery of goods by courier services. Tracking an epacket package is easy and convenient for a resident of any part of the world - this can be done on the website or through a mobile application. ePacket is a popular way to deliver orders from various online stores, including on a platform such as AliExpress.

epacket package tracking

Cooperating with a large number of online stores, EMS China has developed a convenient system for tracking postal items to any country. To track epacket, it is enough to know the international track number, consisting of a combination of letters and numbers. You can find it on the page of your order on the store's website or by asking the seller. Most often, after paying for the order, a message with a track number comes to e-mail. EMS China allows you to track up to 20 parcels at the same time, and the company has developed a convenient notification method - information about all changes in the location of the parcel is sent by e-mail or SMS. This allows you to significantly save time and eliminates the need to visit the site frequently. The high-quality work of the resource allows buyers to always be aware of the status of the order, situations when the epacket track is not tracked are extremely rare. For any questions, you can contact the company's specialists, and the mobile application provides the most convenient e-packet tracking. All order tracking services are provided free of charge, and the application runs on any Android and IOS smartphone. Delivery of an order from AliExpress via ePacket is much faster than the standard one - about two to three weeks. Information about the parcel is provided from the moment of payment for the purchase until confirmation of delivery, and the history of previous orders is also stored. ePacket allows you to track the package regardless of the recipient country, the information is always accurate and up-to-date.

Service you can trust

The division of the international company EMS is engaged in the design and delivery of parcels. In China, it has been operating for almost 30 years, gaining experience and constantly improving its service, today the company has more than 16 million employees. As a rule, the parcel is delivered by courier to the address. Regular customers of online stores usually prefer this delivery method, since the overpayment for ePacket is minimal, but at the same time you can be sure that the package will not be lost on the way, will not be damaged and will be delivered on time. Delivery delay may occur due to problems at customs, but thanks to the package tracking service, the buyer will be warned about this. Using ePacket when ordering goods in Chinese online stores guarantees tracking quality and maximum delivery speed.