Kse expedition courier service. Tracking courier service express parcels

Rate this article:

This time we will analyze in detail the tracking of Courier Service Express Parcels (CSE). It cannot be said that this delivery method is relatively new, but it has gained its popularity recently, thanks to large Chinese stores like and of course the most popular.

If earlier CSE acted as an intermediary between the Chinese and Russian parties in terms of delivery, like CDEK or Pony Express do, now, with the development of the "" section on Aliexpress, they are increasingly being attracted as a contractor for the delivery of goods within the country. Despite the fact that the delivery service is the same, the ways to track their packages can be completely different and depend on the sender.

Where to track the CSE parcel

As already noted, Express Courier Service is an independent courier delivery service, however, you will almost never see their name directly among the list of delivery methods from the same AliExpress, it will usually be indicated. This is because they mainly act as an intermediary between the logistics center and the client, and perform only their narrow range of tasks - to deliver from point A to point B.

For delivery in Russia, for example, from a MALL, the Courier Service Express sends the parcel most often, even despite the fact that they themselves are engaged in courier delivery to the door. However, recently they prefer to concentrate more and more on logistics, and therefore delegate part of their authority in the field of delivery to contractors.

Finding out that your package has been handed over to Courier Service Express is quite simple, using the example of the same 007EX, after the order is collected and completed, the package will go to sorting, from where it will go to delivery with the status “Sent by the KSE transport company”.

Of course, you can continue to track the movement on the 007EX website, but you need to take into account the fact that the information on the track code will be updated with a delay, so it is much easier to track the current status of the movement of your parcel on. If you compare with from China, then you won’t have to wait long, delivery is usually carried out within one week, depending on your location.

As already noted, CSE services are used not only by logistics centers for the delivery of goods across Russia. When delivering goods from China, the combined method is quite often used, where one part of the way the parcel is delivered by the Chinese intermediary ETS Express, and after passing customs it is transferred to our courier services. Previously, parcels were almost always picked up from our side or, but now more and more often you can notice Courier Service Express behind this business.

After the CSE hands over your parcel, the status “Consignment received at the CSE warehouse” will appear. Within 1-2 days, the courier will contact you to specify the delivery time that is convenient for you. If, for some reason, you could not be contacted, the status “The shipment has arrived at the problem cargo warehouse” will appear.

There is nothing wrong with this if you initially tracked your CSE package and understand the essence of what is happening. In such a situation, you just need to call Courier Service Express, give your invoice number and agree on a convenient delivery time, by the way, you can do this online on their website.

It doesn’t matter where the delivery was from, inside Russia or directly from China, if you couldn’t get through to you, then without exception, all CSE parcels go to the warehouse of problematic goods, where they are stored for a limited time, waiting for the recipient’s reaction, if no one gets in touch - parcels are returned to the sender.

Despite the fact that Express Courier Service is not yet engaged in the full cycle of parcel delivery with Aliexpress, but only plays its assigned role in all this, it can be said with confidence that the delivery service copes with its task perfectly.

Specifically, in our case, without exception, all the parcels were delivered within a week, and the courier always called in advance and agreed on a convenient time, and did not arrive at a convenient time for him, thus putting you before the fact, as happened with other similar courier services.

Considering that Aliexpress is active with fast delivery across Russia, it is quite possible that in the near future Courier Service Express will become one of the main intermediaries in the field of local delivery, on a par with SPSR, which is now still more often used to deliver goods from MOLLNIA.

By the way, if it was not distributed before, now the leadership of Alibaba Group has changed its mind on this matter and the situation has changed radically. Therefore, those who want to save a little on their own purchases can join, having previously studied, thereby starting to save literally from the next order.

(function(w, d, n, s, t) ( w[n] = w[n] || ; w[n].push(function() ( Ya.Context.AdvManager.render(( blockId: "R-A -184100-2", renderTo: "yandex_rtb_R-A-184100-2", horizontalAlign: false, async: true )); )); t = d.getElementsByTagName("script"); s = d.createElement("script "); s.type = "text/javascript"; s.src = "//an.yandex.ru/system/context.js"; s.async = true; t.parentNode.insertBefore(s, t); ))(this, this.document, "yandexContextAsyncCallbacks");

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

JNT************YQ received in 20 days

Both services, J-Net and CourierService Express, worked promptly. The parcel was in the city after 20 days. Everything arrived safe and sound, the packaging is not damaged. The entire route of the parcel was tracked through the website "Where is the Parcel".

JNT************YQ received within 30 days

The track code was tracked all the way. Even too informative. Let's say the message "Left waypoint" says nothing. What item? in what city? Well, it's nitpicking. The most important thing has arrived. The parcel was delivered by an employee of the "Courier Service" they did not require any scans of the passport, customs went through without problems. The seller immediately after sending the parcel unsubscribed that he had sent the parcel and in case of questions, do not hesitate to contact. Did a review of the unpacking of the parcel. The box was wrinkled, but the product was not damaged. Thank you, the program is good. Recommend.

The parcel from China to Kamchatka was delivered in 12 days. Super. Now, if all Russian postal service worked like this.

JNT************YQ received in 11 days

Very badly, the package arrived open and the most basic package was just welded. I can send a photo.

JNT************YQ received in 12 days

The parcel came surprisingly not wrinkled, not beaten, the box is intact without any deformations. The courier called ahead of time and asked what time it would be convenient to deliver. The courier is polite.

a month in China with J-NET, then 5 days Moscow - Novosibirsk, and then CourierService Express. For 2 weeks in Novosibirsk, every day it was tracked that it was issued to the courier in the morning and returned in the evening for a reason - the phone was blocked, unavailable, etc., etc. Although, of course, there were no calls. And suddenly, two weeks later, a call - are you at home? Yes. In 5 minutes I will bring the parcel, and I brought it.

The parcel was delivered quickly enough by J-NET and CourierService Express. in integrity and safety. Thanks and recommend.

ETS************YQ received in 26 days

Terrible delivery Courier Service Express. For two weeks I lay in a warehouse in Moscow, several times they unsubscribed that they could not get through (nonsense). After the third time of contacting them by phone, they finally delivered (and even then not on the agreed day).

If I had not tracked the parcel, I would never have received it. After arriving in my city, miracles began to happen. Either my phone is unavailable, or I'm not there. At the same time, there was not a single call from the courier and missed calls in general at that time. As a result, it was possible to knock out the delivery only after two calls to the support service.

Thanks for a job well done. Package. It was "untraceable" according to the terms of delivery, nevertheless, the service informed, as far as possible, about its movement. The parcel arrived absolutely without damage, the courier "worked" perfectly (I called in advance, agreed on the time, arrived on time). I can't offer any comments. I thank the staff for their hard work. I will use this service again if needed. Recommend.

Very fast delivery. Ordered on Sunday evening, courier delivered on Tuesday morning. Great service!

JNT************YQ received in 26 days

ORDERED 05/28/2019 RECEIVED 06/25/2019 The packaging is excellent, the safety is excellent!!! Thanks a lot!!!

JNT************YQ received in 3 days

Very prompt delivery, thank you. the quality of the goods is good, the most for a small TV in the kitchen.

I received the parcel. It took 24 days. The package was safe and sound. The tracking is satisfactory. The courier is a polite and kind girl. I called and asked when it would be convenient for me to receive it. The courier service Express worked very quickly. longer.Thanks

A good company, though I didn’t wait until the courier brought it, I came and took it myself. I would like to go and work for this company.

JNT************YQ received in 21 days

Parcel tracking. Delivered on time. Everything is intact. The courier delivered to the house. Ufa (Bashkiria) reached in 21 days. Recommend.

JNT************YQ received in 24 days

The parcel (box) was in perfect condition. Everything is good inside too. The courier made an appointment by phone and arrived at the appointed time. Everything went smoothly. P.S. Maybe someone was not lucky with the delivery, but everything worked out for me.))

JNT************YQ received in 34 days

Thanks to the J-NET service. The parcel arrived in very good condition. We wish this service all the best. Equal thanks to Courier Service Express. The parcel was delivered at the agreed time in "excellent" condition. We wish you all the best! There is no doubt about the competence and reliability of these companies.

AEW************U4 received in 6 days

The package with a stabilizer for a smartphone was received on 05/19/19. It took 6 days on the road, including a stop at an intermediate warehouse for 1 day. The parcel was received from the courier of the CSE service, the parcel was not damaged, the stabilizer was checked for operability - there are no complaints! Many thanks to Tmall seller and CSE service!

JNT************YQ received in 42 days

I received the parcel faster than promised (42 days against 65). The goods came whole, the packaging is not broken. The cargo itself was packed in foam and covered with a film with air bubbles on top. In general, everything is fine.

JNT************YQ received in 19 days

Delivery of a parcel from China to Perm. Very fast. I paid on April 11, sent on April 13, delivered to the apartment on May 8. I was worried because I ordered for the first time. But tracking the parcel is very convenient, messages came to the mail promptly, in real time. The terms were not very clear when the parcel was abroad, but tracking did not raise any questions in Russia. The parcel is packed in cellophane. Before delivering, the courier called and agreed on a convenient delivery time. I thought that there would be a delay due to the May holidays, but no - the service worked very quickly. Thank you very much for your work!

JNT************YQ received in 35 days

The parcel went for 35 days, the delivery service delivered it on the same day it arrived, to the place of work. I give the delivery service a 5.

JNT************YQ received in 50 days

The slowest delivery in my entire history of communication with couriers, I used to think that the Russian post was not working well, but compared to Courier Service Express, they are even great. In short, Nikonor’s office, if he hadn’t started looking for his package himself, they wouldn’t have delivered it, because without calling more than once they noted that the recipient’s number was incorrect, although I called them by the same number when I was looking for my package, couriers with the tone of gopota call and notify that they will be within an hour, that is, I have to rush to the house through Moscow in traffic jams, etc., etc. In short, CSE is a complete headache from getting to know such a company.

JNT************YQ received in 38 days

I received the parcel, it was a long 38 days. I ordered a soldering station. Delivery was carried out by the logistics company JNet service. I wanted to leave a negative review for the long delivery, but since the station is in good condition, I changed my mind. And yet, I ordered delivery from Russia, but the seller sent it from China. The unit has been checked out and is in excellent condition. Goods match the description. I would like to recommend the seller, but I won’t because I didn’t fulfill the buyer’s requirements regarding shipment from Russia.

JNT************YQ received in 28 days

Thanks, everything works as expected. Got it all figured out quickly. The microphone has not yet been tested. The sound from different sources is different, but mostly acceptable, sometimes even very good. Again, it all depends on the source. I advise.

JNT************YQ received in 27 days

Delivered by courier to the door in 27 days. J-NET and Courier Service Express, I think in a short time. Everything is in order with the parcel and the goods. Thanks everyone for participating!

ETS************YQ received in 16 days

The parcel was brought by a courier, to the house, on a call. For Primorye, the delivery time is very short, 16 days, which is very pleasing. The parcel is tracked to the border. Satisfied with the delivery service. Everything came safe and sound.

JNT************YQ received in 27 days

The parcel arrived with a slight delay due to shipping! In general, everything is fine! Both the goods and the travel time!

JNT************YQ received in 31 days

It's good that I still have a tablet. I ordered a watch before, so someone wears it and TK. True, when the package was in Kazan, it was delivered by an express service courier or something like that, so there are excellent couriers who take the package from the warehouse and return it in the evening, ticking that they didn’t get through to me. A blatant lie.

ETS************YQ received in 10 days

Not very pleased with the work of the local (Tambov) CourierService Express, the first time they didn’t offer to deliver the parcel to the house at all - they say take it yourself, the second one was reluctantly delivered to the entrance, I had to dress and go down.

ETS************YQ received in 14 days

Expected fast. Could have been faster, called to discuss the date of delivery to the house. Everything would always be delivered like this)) Although it was possible to save on this kind of personal delivery.

AEW************U4 received in 3 days

3 days before Magadan! Sender Timall Moscow, delivery Courier Service Express, just a record for shipments!

ETS************YQ received in 12 days

All OK. Called in an hour, couldn't take it that day. On the trail. day brought to work. everyone is happy +5!

AEW************U4 received in 1 day

The parcel came quickly, I ordered the second one in the evening, it arrived on the evening of the third. Everything came safe and sound, everything is well packed. The courier was polite, called an hour before arrival.

AEW************U4 received in 4 days

The courier service did not disappoint! Delivered in 3 days! Moscow-Yuzhno-Sakhalinsk-3 days-It's cool! Please note or encourage the manager Ekaterina, who issued the order on 04/03/2019, at Mira ave. 57 of 101. For confirmation, call by phone specified in the order.

JNT************YQ received in 9 days

J-NET and CourierServiceExpress worked perfectly, the parcel was delivered directly to the door within 9 days. The product arrived well packaged, intact and without damage to the packaging. The track was tracked throughout the entire period. I recommend the service and this service "Where is the parcel".

AEW************U4 received in 2 days

in two days the parcel was delivered - just like in civilized countries - an order from China -2 days - you unpack the parcel, though one thing))) ......... the goods were previously in Moscow))

ETS************YQ not received in 94 days

The parcel was ordered on February 23 today May 31. The parcel has not yet reached the addressee. The senders are silent. Where the parcel is, no one knows

ETS************YQ not received in 12 days

A parcel with flus from Ali, delivered across the Russian Federation by the Courier Service Express service, was successfully carried out by this service. On May 16 it was sent, on May 22 it arrived in Moscow (here I was delighted with the fast delivery), on May 25 it SUDDENLY went to Krasnodar (?!), on May 26 it was successfully handed over to some completely left-handed person (!!!). No one has contacted me so. The Chinese, of course, agreed to refund the money, but the sediment - you understand ...

Delivered by courier to the door in 27 days. J-NET and Courier Service Express, I think in a short time. Everything is in order with the parcel and the goods. Thanks everyone for participating!

in two days the parcel was delivered - just like in civilized countries - an order from China -2 days - you unpack the parcel, though one thing))) ......... the goods were previously in Moscow))

Everything was delivered very quickly! The packaging is a little wrinkled, but the contents are all intact. Delivered by courier to the door and it's in the countryside!

I ordered a battery for a screwdriver. But such a delivery was not expected. Delivered in a short time by courier to the house. The courier called to see if I could receive the package in the next 30 minutes. Arrived in 15-20 minutes. Just great. I rate this work a 5.

JUST AWESOME SERVICE! On 22.05 in the morning I ordered the goods in the ASUS store in Moscow, on 24.05 the courier in Khabarovsk brought the parcel to the house. Honestly, I have never seen such a speed of delivery! Amazed in the best sense of the word! :) I highly recommend!

Very dissatisfied with the service of J-NET. The parcel wandered constantly at intermediate points until it was lost in the Moscow region for two weeks. It does not have a representative office in Russia. and CourierService Express says that they have data on the parcel, but there is no parcel. After applying for a refund, I suddenly found it again packed in J-NET, appeared at CourierService Express through intermediate points, and then reached it without any problems.

The package arrived in perfect order! Delivery is fast, the only negative is that it was not indicated about the delivery by courier. Since we were abroad, the parcel went to the warehouse of the problematic ones, but it was preserved and calmly taken away.

Courier Express Service Murmansk terribly disliked. The parcel was sent for delivery without notifying me, the delivery courier did not contact me, the managers in the office do not know the phone numbers of the couriers, when they finally got through to the courier, he began to lie that he had just talked to me ....... In short, bypass side, this "service".

The parcel packaging is deformed. When opening the package, the plastic part of the stand for the hair dryer was destroyed. The packing box is unreliable (reinforcing ribs are needed) or it must be made of another material (plastic or foam). The claim is sent to the sender of the parcel

Great boxing!!! Delivered by courier home to hand!!! Packed in bubble wrap!!! Completeness all as in the description! I checked, it warmed up very quickly and also maintains the temperature well !!!

Specially pulling time so as not to deliver to the specified address. I had to pick it up myself from the office on the other side of the city after 5 days of waiting, after the cargo arrived in the city.

Very quickly and clearly, the courier is polite, adequate, changed the delivery address when calling and delivered without any problems at the agreed time, the best courier service in my personal rating.

Delivery is not fast, it was delivered in about 40 days, but it was delivered to the apartment by courier. I read terrible reviews about courier service express and was afraid, but everything worked out. They brought it right away, the courier was polite.

Space delivery speed! The order dated May 10 from Moscow was delivered by the courier at lunchtime on May 13 in Vologda (10-12 non-working days). The packaging was not damaged, the tracking went on all counts, there was even an SMS.

I ordered a tablet for a child Teclast RAM 4GB, my own memory is 64 MB, everything works. Delivered to Kazan by courier for 5 days. The child is happy. I recommend the seller.

I write a review and I do not believe myself. A day later, the goods from Moscow arrived at my door in Tambov. This has never happened in my life in the last 50 years. I ordered another item through the same Tmall delivery service. A polite, good-looking courier did not even agree that I would go out to him and deliver the goods to the door of the apartment. Please encourage him and set an example for others. Thank you all HUGE.

Got it, it's good. There are no complaints about the courier who delivered the delivery, he phoned and agreed on a time, called that he was stuck in a traffic jam and would be there for 15 minutes. later, well done. And the delivery itself is very slow, as if sent on a lame sheep, damn it, the Russian post delivered another package 10 days earlier.

The parcel was "wrapped" somewhere for a long time, but now it has arrived and, at first glance, what you need has arrived. The packaging is intact, the battery is without visible damage, it got up for charging, the process goes as standard.

I ordered a vacuum cleaner. Received fairly quickly. There were some hitches in Hong Kong. Statuses in Chinese about the payment of the departure. They also gave an additional number Courier Service Express (on the site where the package is) for tracking. Courier delivery! There was a preliminary call.

The parcel was tracked to the customer. Came to Tyumen in about 2 weeks. The problem is that the delivery service (Courier Service Express) to which the package was sent does not work very well. The tracking site noted that the parcel was repeatedly tried to be delivered to the address, but no one was there. This information is a complete lie (someone was always present at home); no one tried to deliver the package (they never even called before delivery to agree on the time). I had to call myself and figure out where the package was, after which it was still brought. The main thing is that everything in the package is whole.

The parcel arrived, but to the wrong address, and the wrong person who ordered it received it. The question is how and where is the mistake. And who will return the order to me now if someone has already received it? So I am writing for users who may be interested, now it is not known who will fix this cant. The service is denied, the store does not respond.

Everything is very fast, cool and convenient. They called and agreed. I had a force majeure at work: I called and asked to reschedule a bit. Went to a meeting. Delivery works the way delivery should work. Similar, on the territory of the Russian Federation - a rarity!

THANK YOU very much for the fast delivery and no damage to the small package. This is what it means to love your job or just do it responsibly, remaining unknown to the end user of services. Thanks to all participants of the delivery service from the manager to the performer.

Tips and pitfalls in working with a courier service.

is a Russian express delivery service that has been operating since 1997. Courier Service Express has established itself as a reliable express operator and has taken a leading position in the domestic market of courier services. At the moment, the branch network of Courier Service Express includes more than 76 regional branches and 50 representative offices around the globe. The operator provides uninterrupted delivery to 218 countries, including countries of near and far abroad and even zones of military conflicts. When serving corporate clients, Courier Service Express focuses on first-class service combined with favorable conditions and prices.

Benefits of working with CSE:

Integrated approach: delivery, address storage of goods, picking and order management
Delivery of goods in compliance with temperature conditions: from packaging to an equipped warehouse to maintain the optimum temperature at all stages of delivery

Unique services of CSP:

Creation of "mail rooms" for corporate clients: this is a delivery service within the company. CSE can not only receive shipments from employees of a corporate client, but also deliver correspondence within the office
Express delivery in Moscow: delivery of items weighing up to 10 kg on the day of order acceptance
Extra urgent delivery in Moscow: if the weight is up to 5 kg - delivery can be within 2-4 hours
Delivery of goods (more than 10 pcs) within 2-5 working days
Express and extra-urgent delivery of correspondence and parcels in the popular direction St. Petersburg - Moscow - St. Petersburg

Important to know when ordering at CSE:

When sending in Moscow, the time for placing an order is until 16:00. For parcels weighing more than 20 kg, the time for placing an order is reduced: within the Garden Ring - until 15:00, within the limits from Garden to the Third Transport Ring - until 14:00, outside the Third Transport Ring - until 12:00
When sending at Extra Express rates, as well as shipments weighing more than 100 kg, the time for receiving an order for the current day must be agreed with the company separately