How much does it cost to send an email. EMS Post Tracking

"EMS Russian Post" - a subsidiary
the largest Russian operator.

Official site
http://emspost.ru/

Support phone
8-800-200-50-55

The My Parcel service offers users simple tracking of postal and courier items. We work with electronic databases of Russian and foreign services, including tracking "EMS Russian Post". This is a subsidiary of the Federal State Unitary Enterprise Russian Post, which specializes in express delivery of items within the Russian Federation, as well as to 190 countries of the world.

Express delivery appeared in 1990 at the initiative of the Universal Postal Union. A few years later, EMS (Express Mail Service) came to our country. For two decades in the market of postal services, EMS Russian Post has gone beyond the boundaries of simple delivery. Today the company offers a wide range of communication options, including:

customs consulting;
insurance of parcels, parcels, correspondence;
payment for shipments by cash on delivery;
door-to-door delivery;
individual solutions for corporate clients and online stores.

The main features of "EMS Russian Post" are: free branded packaging, delivery on non-working days and holidays, automated terminals that provide convenient receipt of the item. It is also important that the operator offers favorable rates for domestic and international delivery of parcels.

The quality of services, convenient service, favorable prices - these factors have become the main reason for the popularity of EMS Russian Post. The postal service delivers more than 7 million items annually and the number is constantly growing.

When receiving and sending parcels and letters through traditional post offices, many would probably dream of using a faster delivery service. And he already is. These are EMS shipments of Russian Post. Let's look at what it is, how to use the service, and also get answers to popular questions from senders.

"EMS Russian Post": what is it?

"EMS Russian Post" is a branch operator of the Federal State Unitary Enterprise "Post of Russia". It is a full member of the Express Mail Service (EMS) - an organization that unites similar express mail operators from 192 countries. Such an association has been created within the framework of the Universal Postal Union.

"EMS Russian Post": what is it? delivery of goods and documents, which has 42 thousand branches throughout the country. 26 of its structural elements are located in the largest Russian cities. 9,000 post offices in the Russian Federation are able to receive and send EMC items from Russian Post. The service delivers letters and parcels to the most remote corners of the country and to 181 countries of the world. An exception within Russia will be some high-mountain villages of the Chechen Republic and part of the settlements of the Magadan region.

The peculiarity of the shipment is door-to-door delivery both within the same city and region, country, world. The courier picks up your shipment at any place convenient for you and delivers it to the addressee at any address. Tracking EMC-departure "Mail of Russia" registered, i.e. is carried out according to the track number provided in the check. In those cities where there is no courier delivery service, the addressee can receive the parcel at the post office.

The main services of the company are as follows:

Express shipments cash on delivery.
Customs clearance of international postal items.
Insurance of both parcels, parcels, and valuable letters.

Delivery "EMS Russian Post" began its work on the first day of March 2004. Its real director is Sergey Konstantinovich Malyshev. Service employees are more than 2 thousand people. For example, the company's income for 2009 was 1.8 billion rubles, and in 2013 the turnover was 3.025 million rubles. Every year, employees of the EMC service process up to 3 million items.

History of express delivery

To learn more about what it is - "EMS Russian Post", a brief acquaintance with the history of express delivery will also help. This service originated in 1985 - to quickly exchange postal cargo and correspondence between postal administrations of different countries. Its work was coordinated by the EMS cooperative, which eventually covered over 200 countries with its branches. He received his own recognizable logo - an orange wing, blue letters E, M, S and three orange horizontal stripes.

The USSR joined the service in the 1990s. Soviet citizens then could exchange express mail with addressees from 18 countries. Within the Union, EMC operated in six cities: Moscow, Kyiv, Leningrad, Vilnius, Tallinn, and Riga. For the first 13 years, the service was represented by the Garantpost.

In 2003 alone, the Federal State Unitary Enterprise "Post of Russia" was created, uniting over 40 thousand post offices throughout the country. And such an organization received the right to provide EMC services the next year after its foundation. In 2005 "EMS-mail of Russia" became a separate structural subdivision.

And now let's talk specifically about particulars: restrictions, rules for sending / receiving, tracking EMC items from Russian Post.

Parcel restrictions

The restrictions for Russian express shipments are as follows:

The sum of three measurements - no more than 300 cm, moreover, the length should not be more than 150 cm.
Maximum weight:
- In the Russian Federation: 31.5 kg.
- For shipments to Kazakhstan, Great Britain, Argentina, Bahrain, Mongolia, Myanmar, Israel, New Caledonia, Poland, Israel, Equatorial Guinea, Tobago, Syria, Trinidad, Malawi, Suriname, Spain, Ukraine, Dominica, Bermuda: 20 kg.
- For shipments to Cuba, Turks, Cayman Islands, Caicos, Gambia: 10 kg.
- Departures to other countries: 30 kg.

Shipping instructions

What is it - "EMS Russian Post"? Convenient and fast shipping. This is done according to the following algorithm:

Check that the package does not contain prohibited items, such as weapons, drugs, poisonous plants and animals, Russian banknotes and currency, perishable products, and anything that may pose a danger to employees in contact with the package.
For small letters and parcels, free EMC packaging is provided - an envelope 60x70 cm. In addition, you can pack the shipment yourself, but before that, be sure to read the packaging requirements posted on the official website of the Russian Post.
Call the courier through the form on the Russian Post website or by calling the hotline. You can also send a parcel through a post office employee.
The same courier or post office employee can also provide you with additional services: inventory of attachments, cash on delivery, delivery notification via SMS.
Be sure to keep the receipt or a copy of the form given to you by the employee - it is a legal document confirming the receipt of property from you. In addition, it contains a track number that can be used to track EMC Russian Post.

Receiving a parcel

The receipt of the parcel by the addressee is carried out as follows:

You can tell the addressee the track number so that he can track the EMC Post of Russia mail.
The parcel can be received by presenting an identity document directly both by the recipient himself and by his authorized representative. In the latter case, a notarized power of attorney is additionally required.
On the day of delivery, the courier will call the addressee. If it was not possible to reach the recipient, a notification in the mailbox will be waiting for him.
The addressee can agree on a convenient delivery time on his own - just call the hotline. It is also possible to pick up the item at the post office yourself.

A number of additional services

We list additional useful EMC services:

SMS notification(only for parcels within the Russian Federation). The SMS sender will be informed about the delivery of the parcel to the department and its delivery to the addressee.
Declared value. Parcel insurance - in case of loss, damage to the parcel, you will receive the appropriate monetary compensation. The maximum amount is 50 thousand rubles.
C.O.D. To receive your shipment, the addressee must pay the amount you specified. However, it should not exceed the declared value.
Description of content. You will receive a list of attachments in the parcel certified by the postal worker with the date of its dispatch.

Tracking parcels "EMS Russian Post"

You can track the movement of an EMC shipment, as well as a number of other parcels, using a unique track number. It is located on your check, receipt or delivery note under the barcode. It is a combination of 13 characters, for example, EU123456789RU, where:

EU - capital Latin letters (to track "EMS Russian Post" in various services, you need to enter them in capital letters in a special window as well). The letter "E" here indicates that the direction is EMS.
123456789 is a unique digital number.
RU - letter code of the country of departure.

Tracking Services

To track the parcels of "EMS Russian Post" you can use one of the services convenient for you:

Official site or application for the Russian Post smartphone.
"Where is the parcel".
Postal Ninja.
GDETOEDET.
Track24.
"Track the parcel" and so on.

FAQ

Let's dedicate this section to answers to frequently asked questions.

How much does it cost to call a courier service? The service is free - you pay only for the fact of departure.
Who can use EMC services? Both individuals and legal entities.
How to calculate the estimated shipping cost? This can be easily done using a special calculator on the Russian Post website. Necessary data for calculations: addresses of the sender and recipient, the weight of the package and, if necessary, the declared value.
Can the recipient pay for the parcel? No, the cost of sending is paid only by the sender. At your request, the addressee can pay only the price of the parcel indicated by you to receive it.
Are EMC parcels sent on demand? Yes, such an opportunity is guaranteed to exist within the Russian Federation. For a specific international shipment, it is worth clarifying this issue with the Russian Post hotline operator.
What are the delivery times for EMS parcels? The official website of the Russian Post will help you find out the latest information. To do this, go to the "Tariffs and terms" section. Delivery times for international shipments, of course, will be somewhat longer than Russian ones. Their calculation is detailed in the EMS Operational Handbook.
Where can't I get an EMS shipment? From Norway, Denmark, Luxembourg, Iceland, Canada, Austria.

EMS mail is a fast and reliable alternative to traditional mail. It is also distinguished by additional convenience: door-to-door delivery by courier, regardless of the distance between the sender and the addressee.

SMS notifications, contact the courier or post office employee.

Keep the receipt with the tracking number given by the post office employee or a copy of the address form given by the courier.

The recipient can receive the shipment (upon presentation of an identity card) or his authorized representative (upon presentation of a notarized power of attorney).
On the day of delivery, the courier will call the addressee.
If it was not possible to get through to the addressee or he was not at the place, the courier will leave a notice in the mailbox.
The addressee can agree on a convenient delivery time by calling the EMS service 8 800 200 50 55, or pick up the item from the post office.
You can order delivery to another address in the same locality, this will add 2 days to delivery.

Additional services

Attachment description.

ems express

In the latter case, a notarized power of attorney is additionally required.

On the day of delivery, the courier will call the addressee. If it was not possible to reach the recipient, a notification in the mailbox will be waiting for him.
The addressee can agree on a convenient delivery time on his own - just call the hotline.

It is also possible to pick up the item at the post office yourself.

A number of additional services Let's list additional useful EMC services:

SMS notification (only for parcels within the Russian Federation). The SMS sender will be informed about the delivery of the parcel to the department and its delivery to the addressee.
Declared value.
Parcel insurance - in case of loss, damage to the parcel, you will receive the appropriate monetary compensation. The maximum declared value is 50,000 rubles.
C.O.D.

"EMS Russian Post": what is it, features and tariffs

123456789 is a unique digital number.
RU is the letter code of the country of departure.

Tracking services To track EMC Russian Post parcels, you can use one of the convenient services:

Official website or smartphone application of Russian Post.
"Where is the parcel".
Postal Ninja.
GDETOEDET.
Track24.
"Track the parcel" and so on.

Frequently Asked Questions Let's dedicate this paragraph to answers to frequently asked questions.

How much does it cost to call a courier service? The service is free - you pay only for the fact of departure.
Who can use EMC services? Both individuals and legal entities.
How to calculate the estimated shipping cost? This can be easily done using a special calculator on the Russian Post website.

What is ems shipping? any special delivery?

You will receive a confirmation of the contents of the package and the date it was sent, certified by the postal worker. To learn more

C.O.D. To receive the parcel, the addressee will have to pay the amount you specified.
The amount of cash on delivery cannot exceed the amount of the declared value. To learn more
Declared value. Your package is insured.
If something happens to the package, you can receive full or partial compensation. The maximum amount of declared value for an EMS parcel is 50,000 rubles.

To learn more
SMS notification of the arrival of the item at the office and delivery to the addressee. Only for parcels within the Russian Federation.

Are you a robot?

This is done according to the following algorithm:

Check that the package does not contain prohibited items, such as weapons, drugs, poisonous plants and animals, Russian banknotes and currency, perishable products, and anything that may pose a danger to employees in contact with the package.
For small letters and parcels, free EMC packaging is provided - an envelope 60x70 cm. In addition, you can pack the shipment yourself, but before that, be sure to read the packaging requirements posted on the official website of Russian Post.
Call the courier through the form on the Russian Post website or by calling the hotline.

EMS Russian Post Reviews and complaints 1 2 3 4 5 6 7 8 ….. 5434 5435 5436 5437 5438 Daria Moscow 07/20/2018 Checked by the administration Return to the sender for three days ordered delivery by courier, two times no one arrived, the third time they set the status of an unsuccessful delivery attempt but that's a lie! only the operator accepts complaints and simply does nothing about it! I'm trying to pick up the package myself, but it's even more difficult! I already feel that soon she will be lost or something else will happen! Nina Gatchina 07/21/2018 Checked by the administration Delivery time: 16 days the parcel got from Australia to Kazan (half the globe) in 5 days, and now it has been sorted somewhere near Kazan for 5 days.

What is ems courier

To receive your shipment, the addressee must pay the amount you specified. However, it should not exceed the declared value.

Description of the content.
You will receive a list of attachments in the parcel certified by the postal worker with the date of its dispatch.

Tracking the parcels of "EMS Russian Post" You can track the movement of the EMC shipment, as well as a number of other parcels, using a unique track number. It is located on your check, receipt or delivery note under the barcode.

It is a combination of 13 characters, for example, EU123456789RU, where:

EU - uppercase Latin letters (to track "EMS Russian Post" in various services, you also need to enter them in uppercase in a special window).

And now let's talk specifically about particulars: restrictions, rules for sending / receiving, tracking Russian Post EMC shipments. Parcel Restrictions The restrictions for Russian express shipments are as follows:

The sum of three measurements - no more than 300 cm, moreover, the length should not be more than 150 cm.
Maximum weight:
- In the Russian Federation: 31.5 kg.
- For shipments to Kazakhstan, Great Britain, Argentina, Bahrain, Mongolia, Myanmar, Israel, New Caledonia, Poland, Israel, Equatorial Guinea, Tobago, Syria, Trinidad, Malawi, Suriname, Spain, Ukraine, Dominica, Bermuda: 20 kg.
- For shipments to Cuba, Turks, Cayman Islands, Caicos, Gambia: 10 kg.
- Departures to other countries: 30 kg.

Instructions for sending What is it - "EMS Russian Post"? Convenient and fast shipping.

The Russian Federation is able to receive and send EMC items from Russian Post. The service delivers letters and parcels to the most remote corners of the country and to 181 countries of the world.

An exception within Russia will be some high-mountain villages of the Chechen Republic and part of the settlements of the Magadan region. The peculiarity of the shipment is door-to-door delivery both within the same city and region, country, world.

Info

The courier picks up your shipment at any place convenient for you and delivers it to the addressee at any address. Tracking of the EMC shipment of the "Mail of Russia" is registered, i.e.

is carried out according to the track number provided in the check. In those cities where there is no courier delivery service, the addressee can receive the parcel at the post office.

Attention

"EMS Russian Post": what is it? EMS Russian Post is a courier express delivery operator, a subsidiary of the Federal State Unitary Enterprise Russian Post. It is a full member of the Express Mail Service (EMS) - an organization that unites similar express mail operators from 192 countries. Such an association has been created within the framework of the Universal Postal Union. "EMS Russian Post": what is it? Courier service for the delivery of goods and documents, which has 42 thousand branches throughout the country. 26 of its structural elements are located in the largest Russian cities. 9 thousand
Its work was coordinated by the EMS cooperative, which eventually covered over 200 countries with its branches. He received his own recognizable logo - an orange wing, blue letters E, M, S and three orange horizontal stripes. The USSR joined the service in the 1990s. Soviet citizens then could exchange express mail with addressees from 18 countries. Within the Union, EMC operated in six cities: Moscow, Kyiv, Leningrad, Vilnius, Tallinn, and Riga.

For the first 13 years, the service was represented by the Garantpost. In 2003 alone, the Federal State Unitary Enterprise Russian Post was created, uniting over 40,000 post offices throughout the country. And such an organization received the right to provide EMC services the next year after its foundation.

In 2005, EMS-Mail of Russia became a separate structural unit.

Overview of EMS Russian Post - express delivery of EMS Russian Post

General information about EMS Russian Post

EMS - Express Mail Service - is an international service, the main work of which is the transportation of postal correspondence. The work of the company claims to be of high quality, and the delivery of urgent mail, or express delivery, is timely. EMS Russian Post is a branch of the state postal operator - Russian Post, and is subordinate to it. Express delivery EMS in Russia goes to all regions, territories and republics of the country. The number of EMS post offices in Russia exceeds 42 thousand. To receive a shipment, it is enough to come to the EMS office or call a courier. EMS has its own branded packaging. If necessary, consults on customs. It is possible to provide such services: insurance and tracking of postal items, cash on delivery, delivery or sending a parcel outside business hours. Upon request, clients are provided with advice on the "Hot Line" of the company. Each client with questions or difficulties can count on an individual approach. It is important that EMS works with individuals and corporations.

Express Delivery EMS Russian Post

Geographically, EMS Russian Post operates throughout the country and draws up IGOs. An EMS customer can arrange their shipment at any EMS branch. If the client cannot issue at the office or does not want to, it is necessary to call an EMS courier. Fast delivery in a short time will bring the shipment into the hands of the addressee. Working principle of EMS express delivery within Russia:

To send from outside the EMS office, you must call a courier.

The sender is obliged to fill in all the accompanying documentation himself, except for the fields for official information, which are filled in by the courier or operator.

It is mandatory to inform the courier about what is the item being sent. The courier has the right to inspect the shipment to identify items prohibited from shipment.

The courier takes the shipment to the Sorting Center, where they will carry out all the procedures for registering the shipment and processing. After the completion of the operations, the shipment will be sent to the recipient.

Express delivery EMS works in such a way that the shipment is delivered "to the door" of the addressee.

If the shipment was not delivered: the courier is obliged to inform the addressee about the received shipment by available means (by phone, notification). If it was not possible to inform the addressee, the shipment will be stored at the EMS department. You can receive the shipment within 30 calendar days.

Working principle of express delivery from abroad:

All IGOs EMS to the recipient country Russia are registered in Track&Trace EMS - a unified tracking system. According to the issued track code on the site, you can track the shipment.

Customs departure procedures are mandatory for all IGOs to and from Russia.

Customs clearance of the postal item takes three business days, after which the item is transferred to the delivery service.

Delivery of the item to the addressee's door.

Restrictions for postal items within Russia:

The weight of postal items must not exceed 31.5 kg

In size - one of the sides of the departure should not exceed 1.50 m

Another calculation formula: parcel length + largest circumference (other than length) = amount, which should not exceed 3 m

Shipment insurance EMS Russian Post

EMS provides cargo insurance services against all possible risks of physical damage. You can carry out the shipment insurance procedure at any EMS Russian Post office and when transferring the shipment to the courier by filling out the required application form. When applying for insurance, the sender is obliged to present the object of insurance to the courier or operator at the EMS department. To apply for insurance, it is important to remember that the amount must correspond to the value of the investment:

The minimum amount of insurance is 3000 rubles.

The maximum insurance amount for correspondence is 20,000 rubles.

The maximum amount of insurance for other types of commodity investments is 300 thousand rubles.

The maximum insurance amount for precious metals is 1 million rubles.

If the insurance amount is 10 thousand rubles or more, the sender is obliged to confirm the value of the investment with documentation for this investment.

customs control

For residents of Moscow (private and legal entities), EMS Russian Post provides services for the issuance of IGOs for customs clearance. List of EMS Russian Post services for individuals:

Checking the correctness of filling out the documents provided to the Customs Service for the passage of MPOO

Taking into account tariffs and limits, an approximate calculation of the cost of the final customs payment is made

Registration and verification of the declaration (exact indication of the name of the attachments being sent and their value in the language of the recipient country, English or French)

Client consultation

There are two options for passing customs control. The first - with a customs receipt order. The addressee pays EMS Russian Post the amount of customs duty. The amount will be transferred to the Customs Service. The second - with the customs notice. This means that the IGO will go through customs control.

Tariffs EMS Russian Post

What should be considered for calculating the cost of express delivery:

Distance covered by the departure

Tariff zone of the sender and recipient

Postage weight

Availability of additional services

For each of the points there is a surcharge to the amount payable. For hard-to-reach regions: an allowance of 110 rubles. (including VAT) for each kg of the weight of the shipment (weight rounded up). Shipments for which insurance is issued add 0.6% of the insurance amount to the delivery cost, VAT - 18%.

Forms of payment

You can pay for the services provided by EMS Russian Post:

Cash payment to the EMS courier or at the points of receipt of shipments.

By bank transfer. The client receives a current account, where he transfers the specified amount. The account belongs to EMS Russian Post, a branch of the Federal State Unitary Enterprise Russian Post. It is also possible to pay by third parties for companies with which the contract is concluded.

Pay to the recipient. It is possible only if an agreement is concluded between the recipient and EMS Russian Post.

EMS Russian Post for individuals and corporate clients provides the following services:

Packing by EMS

Everything related to customs

Forwarding

Insurance

C.O.D

Delivery of online purchases

Payment of compensation

EMS Russian Post website

The official website of EMS Russian Post is www.emspost.ru. All useful information for EMS customers is collected here. On the main page of the site, you can calculate the cost and delivery time within and outside the country, track the EMS shipment using the existing track. On the site you can find out:

More about delivery regions in Russia: location of EMS offices and collection points, see the list of branches located in hard-to-reach regions.

Control dates for the passage of shipments within the country and abroad.

Learn more about EMS shipments from abroad.

Familiarize yourself with the tariffs for IGO express delivery, learn about tariffs in the international network zone, about restrictions on the territory of delivery.

Familiarize yourself with the types and cost of branded packaging.

Get acquainted with the detailed list of items and substances prohibited for shipment.

View a sample addendum.

The client can fill out a form to receive SMS notifications. There are two types of notifications: on the delivery of the item and on the receipt of the item at the address OPS. The cost of one notification is 1 ruble. Other useful information available for download:

Application form for shipping insurance.

A guide to tariffs, which describes: tariffs for the city, for the region, for Russia, for the countries of the world.

Bank details for payment.

Forwarding sheet.

Also on the site you can conclude an agreement between EMS Russian Post and legal entities.

Contacts EMS Russian Post To contact EMS Russian Post, use the feedback form on the main site. Unified reference service EMS Russian Post - 8 800 200 50 55 (toll-free within Russia) For residents of Moscow and St. Petersburg, it is possible to contact customer offices

Russian Post has a subsidiary - express mail "EMS Russian Post".

EMC Russian Post provides an express delivery service for domestic and international mail. Delivery is carried out by local postal services - members of the UPU, which are members of the EMS cooperative. And since 2014, the Russian Post has been delivering international EMS items to Crimea as well.

The principle of interaction between national postal services is as follows: in the country of receipt, the parcel is delivered in the same way as it was sent. The same principle of interaction applies among the members of the EMS cooperative. For example, if a parcel from England was sent through the EMS division of Royal Mail ParcelForce, then in Russia it will be delivered by EMS Russian Post.

EMC Russian Post courier service is a high speed, door-to-door delivery by courier, mobility and affordable prices. This is how the company positions itself, however, there are cases when you have to pick up parcels at the branch yourself.

In addition to courier delivery, the second significant feature of EMS shipments is the allowable weight, if for Russian Post the maximum value is 20 kg, then for Russian Post EMS it is 31 kg.

Track numbers and EMS tracking of Russian Post items

All EMS shipments are always registered shipments. Tracking on the official website of EMS Russian Post redirects to the Russian Post website:

And already on the website of the Russian Post, you need to drive a known track number into the search bar for shipments, a separate page will open with information about the passage of the parcel, dates, statuses, address and full name of the recipient.

EMS tracking of parcels of the Russian Post is also available on

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